Utrecht Hotels with Airport pickup service

I booked this hotel through Hotels.com using my tesco reward points. So I only had to pay taxes. I stayed from Wed-Mon in the middle of July. I was sent the long way around to this hotel by google maps but when I said to the receptionist that I wouldn’t be able to walk that way at night she corrected me and it was only a short climb up the steps to the train station. I arrived at 11am and was just expecting to use the toilet and leave my luggage. But Estella said my room was ready and so I went straight up to the 9 floor. My room was right over the train lines but with the windows shut you did not hear them. A huge bed, lovely shower and a fridge. The bed was very comfortable. I needed to get to De Meern to see friends and Estella pointed me in the right direction for a lovely walk which took 60 minutes in the lovely countryside. Breakfast was great and and even though the hotel was full there were no queues for breakfast. Throughout my stay all staff were kind and polite. My only negatives and they are so small was when I asked for more regular coffee reception didn’t have again and the cup holder on the ice machine was nearly always empty. Overall I have had a excellent stay and I will be back.

No problem with online reservation. Cheaper rate if paid in advance. No cash payment accepted on site. About a 7-minute walk from the train station and right beside the old town. Self-check-in/out possible (works well) or in person. Locker available free. Elevator. Room with large comfortable bed at the back of the building very clean and quiet but really not spacious. Small shelf for a carry-on suitcase & a sink. Some hooks on the wall but not quite enough. A towel rail would be nice. Decent shower but no curtain so water spreads to toilet (dries quickly but a curtain would be better). Towels, basic toiletries and blow-dryer. Large t.v. Good wi-fi. Towels changed and garbage emptied every day. No fridge or microwave in sight (too bad!). Restaurant downstairs offers breakfast & other meals ($). Albert Heijn grocery stores at train station & underneath town library accepts cash at service counter. Pleasant & helpful staff. Would stay there again!

Nice hotel, location near at utrecht central station and shopping center. Bed comfortable with wide room. Will come again in this hotel.

Only steps away from the Utrecht Central Station, this Hampton Inn is extremely convenient if traveling by train. Amsterdam and AMS are about a 30 minute train ride. The hotel is located inside a shopping mall which is very safe and secure. The old canal area, with its many shops, bars, and restaurants are also just a very short walk away. Rooms are typical for this hotel brand, but maybe a bit smaller if you are accustomed to American sized rooms. The free breakfast can be crowded at peek hours. However, the quality of the breakfast is outstanding for a select service hotel.

Nice hotel, decent rates, good bathroom, but really just lacking in information. First off, the hotel is in a mall, and there’s no indication of which doors are open after the mall closes and which aren’t. Google Maps is unaware of that, so if you’re relying on that or a similar service to get you back to the hotel, be aware that will not work, and employees will not provide you with useful information about this unless you ask. For the record, I eventually managed to enter via Catharinje Esplanade. Second, maybe it’s because I visited on a holiday, but there was no front desk or room service late at night, which would be totally fine IF that communication were provided. But there was no indication whatsoever that the supposedly 24 hour room service was not actually 24 hours. Again, certainly don’t begrudge employees a night off. But *management* needs to do a much better job communicating what services are or are not available and when. Don’t promise something your employees can’t deliver. If management would just set realistic expectations and provide a little more useful information, this would be a nice hotel.

This was advertised as a four star hotel . It wasn’t . Old and outdated with a musty smell in the halls. Dark and dingy room with no air conditioning. The room and bathroom were full of flies. The fitted sheets were so small that you would wake up every morning lying on the hard mattress. The shower (which was a bath unit with a shower attachment) totally soaked the floor whenever it was switched on and the shower screen wasn’t installed correctly. Breakfast on our first day consisted of a buffet with congealed scrambled egg and a unit which had only 4 slices of bacon . We were also offered chicken sausages which were disgusting . There was no toaster. We stayed for two nights and couldn’t wait to get out of the place . It was depressing .

Nice, clean hotel in a great location for the train/tram and football stadium. Check in was quick and got a nice g&t welcome drink. Service was quick and the staff were friendly. The room was nice, but the view wasn’t the best. No kettle facilities in the room which is a must for me! However, they serve hot and cold drinks downstairs. The outdoor area on the canal was lovely in the sun! Would definitely stay again.

The location of the Hotel is very good. Walking distance from the Utrecht Central and the Jabeurs Convention sentre. The Rooms are rather small if you choose 3 person occupancy. Also, the cleaning service was rather pathetic. We requested cleaning and make-up room every day and yet for 2 days there was No service.

Great location. Close to lots of shops and easy access to the bus services. Off a busy street but room was quiet. Nice sized room with all the basic things you will need. I didn't have the breakfast but it is available for purchase separately and looked quite nice. Overall a lovely stay and would consider it again in the future.