Best Western Gateway Adirondack Inn
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1 room, 2 adults, 0 children
All properties in Utica
Best Western Gateway Adirondack Inn
Renovated in 2024
175 N Genesee St, Utica, New York State, 13502, United States
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Amenities
ParkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Business center
Fax/copying service
English
All amenities
Property Description
Welcome to the newly renovated Best Western Gateway Adirondack Inn, the heart of the Mohawk Valley! Located just off of I-90, Exit 31, halfway between New York and Niagara falls, we offer the perfect accommodations for all travelers.
Explore the great outdoors at Adirondack State Park, roll the dice at Turning Stone® Casino, run the annual Boilermaker 15k road race or hit a home run with a visit to the Cooperstown National Baseball Hall of Fame and Museum, all just a short drive away. Business travelers appreciate the proximity of corporate locations such as Griffiss Business Technology Park and the New York State Government Office Building.
Our area is home to many colleges, including, SUNY IT, Utica College, Mohawk Valley Community College, Hamilton College, and Colgate University.
And while theres plenty to do near our hotel at the foothills of the Adirondacks, we also offer easy access to major cities like New York City, Albany, Syracuse, Rochester and Buffalo.
The Best Western Gateway Adirondack Hotel offers friendly service; affordable rates and amenities that will make you feel right at home. Our 100% non-smoking guest rooms come complete with cable, 32-inch flat panel televisions and free wireless high-speed Internet access throughout the entire hotel. The hotel also offers upgraded features such as a fitness center, coin-operated guest laundry, free parking and an on-site business center with free copy and fax services.
Dont forget about breakfast! We offer a full breakfast buffet in the mornings; weekdays 6:00 a.m. to 9:00 a.m. and Saturday/Sunday 7:00 a.m. to 10:00 a.m. Our breakfast includes, pancake, sausage links, egg patty, breakfast potatoes, yogurt, hot/cold cereals, assorted breads, homemade muffins, fresh fruit, as well as coffee, tea and juice to start your morning off right! Check our daily menu.
If youre looking for a Utica, New York hotel that is convenient, comfortable and affordable, we are it! Enjoy your stay.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 94 reviews
Surroundings
Landmarks: Utica Trailhead for the Erie Canalway Trail
(260m)
Landmarks: Utica Marsh Wildlife Loop
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

3
2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

2
Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking
1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

1
Room With Two Double Beds-Pet Friendly
2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

2
Mobility Communication Access King Room with Roll In Shower
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

3
1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi
1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

3
1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi
1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability

2
King Room With Tub-Mobility Accessible
1 King bed
Has window
Non-smoking
Daily housekeeping
Check Availability

2
1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi
1 King bed and 1 Sofa bed
Non-smoking
Daily housekeeping
Cable channels
Check Availability
Hide Room Types
Guest Reviews
7.4/10
94 reviews
- Cleanliness7.4
- Amenities7.4
- Location7.4
- Service7.4
Average for similar properties in Utica

Review summary
Powered by AI
Location: Convenient proximity to highways, restaurants, gas stations, and parking spaces for large vehicles.(based on 2 reviews)

Sampa Globe
June 30, 2025
Comfortable stay with friendly staff and clean rooms. Great location and overall a pleasant experience."
Let me know if you'd like it to sound more professional, casual, or tailored to a specific hotel type.

Roaming
August 16, 2023
Felt like apartments with a hotel twist, plenty of privacy. Breakfast is okay, waffles, maple syrup, regular coffee and some yoghurt etc, the basics. The Location was very good for me, close to restaurants, plenty of parking space for large vehicles. The Hotel service was god, very helpful with my Laundry, and getting the room cleaned.

Dreamer25489766517
May 23, 2025

This hotel is at the beginning of a renovation 5/22/25 and is in real need of everything being replaced . The breakfast was not well attended by staff and had no hot water ,tea or Orange juice. The doors didn't lock well in either of our two rooms and both bathrooms were gross.

Philip
April 6, 2025

Staff was very helpful.

Tamekia
March 23, 2025

The location is good close to different varieties of restaurants

Karina
March 22, 2025

It was a lovely stay for a quick overnight trip with my family.

Lisa
March 12, 2025

Long wait to check in.
Room smelled bad.
Bathroom was too small.

jessicapetrella2024
February 14, 2025

Do NOT recommend. My children and I attempted to stay at this Best Western after driving 4 hours at night. We had a reservation and arrived shortly before 10 PM. When we arrived there was no one in the front lobby to check us in. We waited for over 25 min before someone finally showed up. They didn’t even attempt to apologize for us waiting - to be honest, I don’t even know if they knew we were waiting. I used the lobby house phone multiple times to ring the desk. I called the actual hotel phone number too. The person made some comment about others in the hotel but there was no other employee to be found. The person that made the reservation for me was on the phone with corporate who was none too pleased by this situation. While I was waiting I was able to get a reservation at a much nicer hotel across the street. The hotel itself - the lobby was nice enough - it had looked remodeled. But that is about where the nice-ness ends. When I was walking around trying to find someone, I walked down a hallway - rooms on one side, and floor to ceiling windows on the other. The windows/floor clearly has an issue because due to the snow, the hallway carpet was soaking wet. Additionally, the hallway was freezing. I can’t imagine the mold that has to be growing there. DO NOT STAY HERE.
Services & Amenities
Most popular business facilities
Parking
Free
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Business center
Fax/copying service
Additional charge

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Business Services
Fax/copying service
Additional charge
Business center
Front Desk Services
24-hour front desk
Wake-up call
Languages Spoken
English
Spanish
Food & Drink
Lobby bar
Public Areas
ATM
Gift shop
No smoking in public areas
Vending machines
Health & Wellness
Gym
Cleaning Services
Ironing service
Clothes dryer
Dry cleaning
Accessibility
Stair-free main entrance
Braille signs
Handrails on stairs
Safety & Security
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PHP 11,629.19) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Renovated: 2024
- Number of Rooms: 88
Welcome to the newly renovated Best Western Gateway Adirondack Inn, the heart of the Mohawk Valley! Located just off of I-90, Exit 31, halfway between New York and Niagara falls, we offer the perfect accommodations for all travelers.
Explore the great outdoors at Adirondack State Park, roll the dice at Turning Stone® Casino, run the annual Boilermaker 15k road race or hit a home run with a visit to the Cooperstown National Baseball Hall of Fame and Museum, all just a short drive away. Business travelers appreciate the proximity of corporate locations such as Griffiss Business Technology Park and the New York State Government Office Building.
Our area is home to many colleges, including, SUNY IT, Utica College, Mohawk Valley Community College, Hamilton College, and Colgate University.
And while theres plenty to do near our hotel at the foothills of the Adirondacks, we also offer easy access to major cities like New York City, Albany, Syracuse, Rochester and Buffalo.
The Best Western Gateway Adirondack Hotel offers friendly service; affordable rates and amenities that will make you feel right at home. Our 100% non-smoking guest rooms come complete with cable, 32-inch flat panel televisions and free wireless high-speed Internet access throughout the entire hotel. The hotel also offers upgraded features such as a fitness center, coin-operated guest laundry, free parking and an on-site business center with free copy and fax services.
Dont forget about breakfast! We offer a full breakfast buffet in the mornings; weekdays 6:00 a.m. to 9:00 a.m. and Saturday/Sunday 7:00 a.m. to 10:00 a.m. Our breakfast includes, pancake, sausage links, egg patty, breakfast potatoes, yogurt, hot/cold cereals, assorted breads, homemade muffins, fresh fruit, as well as coffee, tea and juice to start your morning off right! Check our daily menu.
If youre looking for a Utica, New York hotel that is convenient, comfortable and affordable, we are it! Enjoy your stay.
Frequently Asked Questions
What is the cancellation policy for Best Western Gateway Adirondack Inn?
The cancellation policy for Best Western Gateway Adirondack Inn varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Gateway Adirondack Inn?
What are the check-in and check-out times at Best Western Gateway Adirondack Inn?
Standard check-in time at Best Western Gateway Adirondack Inn is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Best Western Gateway Adirondack Inn?
Does Best Western Gateway Adirondack Inn provide breakfast?
No, Best Western Gateway Adirondack Inn doesn't provide breakfast. Does Best Western Gateway Adirondack Inn provide breakfast?
Can I bring my pet inside the Best Western Gateway Adirondack Inn?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Gateway Adirondack Inn.Can I bring my pet inside the Best Western Gateway Adirondack Inn?
About This Property
Average Price From | PHP10314 |
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Hotel Star Rating | 2 |