Best Western® Hotels in Utica

This hotel does a decent job of delivering what you expect when staying at a Fairfield. The rooms are clean and sharp, everything looks fairly new, the bed is comfortable, and the breakfast in the morning is just fine for a hotel buffet, though lacks the option range that some have and is not fully replenished throughout the service period. I appreciated that the TV in our room supported streaming (you can login to your Netflix service / etc) -- we used that. I wish that it was more common for a hotel like this to use actual reusable plates/silverware for the breakfast rather than everything throwaway. The breakfast was supposed to be available until 10am, but the staff started packing it up around 9:45. When my girlfriend tried to get breakfast around 9:50, the staff were able to bring a few things back out of the kitchen for her -- but really, if a breakfast will be packed up starting at 9:45, list that as the end time rather than 10am. Checkout time is noon. The housekeeping staff knocked first around 9am (while we were still in bed), then again around 10:30am to see if we had left yet so they could clean. Since we were not checked out of the room yet, this felt a bit like being rushed out. I always prefer it when the housekeeping crew either waits until checkout time or starts first on the rooms where guests have checked out early, so I'm not woken up. I understand that staffing shortages likely make this kind of coordination hard. These are minor issues in the scheme of things. Overall a solidly decent night and a hotel I wouldn't hesitate to stay at again if I was in the area, though probably wouldn't prioritize over other options either.

My only hopes for this hotel would that it would be clean and comfortable for a quick overnight stay. It was a GREAT stay! The front desk staff was really caring, upbeat, helpful and nice - I will even venture to say they are some of the best hospitality staff members I've encountered in a long time. They went out of their way to provide us with some random requests (a bag of ice, rollaway bed) and even called ahead of time to confirm my room preference. They really treated us like valued guests. We didn't spend much time at the hotel, but kids did use the pool, which was nice. Hotel is close to restaurants/bars (very easy walking distance - Griffin's Pub is a stone's throw and Swifty's, Ocean Blue & Ancora are not much farther) and we could see the Saranac Brewery from our room window. Parking garage seemed adequate. Didn't utilize restaurant or bar in the hotel, but the area looked nice. Doordash options are also available for late-night eats! Thanks for a great stay!

The hotel recommended by the customer is an old building that has been around for a hundred years. The location is in the heart of Utica town, from the train station, about 10 minutes. All aspects are good, after all, is the Hilton brand. The only thing I don't understand is that when booking, there are remarks to try to arrange rooms on high floors. The hotel seems to pay less attention to Ctrip's orders. Although the hotel occupancy rate is not high, the optional room should be a lot, but it is still arranged on the fourth floor, and the room is close to the road, it is noisy.

booked this hotel because it was midway to returning home. It was down a lane past a closed up building--another hotel nearby, we noticed was also boarded up. What was probably once a beautiful hotel, is no longer. I didn't feel totally safe in the surroundings. I do not like outdoor rooms which these were. Everything inside the room was, not so much dated as it was worn. there were threads hanging off the worn chair. One drawer barely opened. The bed sheets were questionable. At least the air conditioner worked and the tv. Didn't use the shower, but when tested water pressure seemed like it would be okay. There was a towel hanging off the back of the door-was it fresh or used...didn't check it to find out. There was no elevator to use. Staff were accommodating. Check in and check out quick.

Welcome to the 100 percent Non-Smoking Days Inn and Suites of Utica. We are conveniently located in the foothills of the Adirondacks just a few minutes off I-90 at exit 31. We offer 58 well appointed guest rooms and feature a variety of complimentary amenities including WiFi throughout the property cable TV with HBO in room coffee maker and hair dryer. After a restful night of sleep you can look forward to starting your day with a free light breakfast item together with your choice of coffee tea and juice a copy of USA Today Mon - Fri and a workout in our Fitness Center.Business Travelers will find themselves just five minutes from a variety of government offices while guests visiting students will be close to Utica College SUNY IT Hamilton College Colgate College and Mohawk Valley Community College.Our hotel provides easy access to explore key area attractions such as the Cooperstown Baseball Hall of Fame Turning Stone Casino Unadilla Valley Sports and Adirondack State Park to name a few. We are located in proximity to many annual local events such as the Boilermaker Road Race Irish Festival Bouckville Antique Show and the Enchanted Forest Winter Safari.Credit card required at the time of check in No Gift Cards.Free Parking- No Tractor trailer.Our friendly and courteous staff are looking forward to serving you.

We stayed for just one night on our road trip from Michigan to Maine. Family of 4 and our Weimaraner. The two working the desk (man & woman) were so personable and helpful when I was checking us in. I’m late in getting this review in so unfortunately I can’t remember their names, but I just want to say that these two were truly great. Having our pup with us, they were sure to put us on the ground floor and near an outside door. That may not seem like a huge deal, but traveling with a dog, it makes a difference! Our room was clean and spacious, pool area was nice and the family loved the breakfast buffet. We will definitely choose a (Burrstone Inn) Ascend Hotel again.

Welcome to the Brand New Home2 Suites by Hilton Utica, NY located directly off exit 31 on NYS interstate 90. Our hotel offers easy access to downtown area business, shopping, restaurants, and local events. Enjoy Utica’s walkability to popular attractions such as Adirondack Bank Center, FX Matt Brewery, Stanley Theater, Harbor Point, and the Nexus Center. When your business needs bring you to Utica, we are less than 3 miles from the Brand New Billion Dollar Cree manufacturing facility, along with the new MVHS hospital downtown, Danfoss, and all the growth coming from the Downtown revitalization grant.Make yourself at home in one of our spacious studio or one-bedroom suites. Each room at this Utica, NY hotel features movable furniture, plenty of storage space, a full kitchen, and a living area with sofa sleeper and digital entertainment systems. Keep in touch with complimentary WiFi and begin each morning at our Inspired Table™ with a complimentary breakfast - the perfect way to set yourself up for a busy day.Our environmentally friendly hotel is the first of its kind in Utica, NY. Make the most of your stay with our modern amenities including an indoor heated pool, BBQ grills and fire pit with seating, as well as Home2’s Spin2Cycle, our innovative laundry and fitness facility. Business travelers will also appreciate our flexible meeting space, ideal for any meetings with up to 40 people.

During my stay at the Hampton Inn Utica, I was truly impressed by the professionalism and respect shown by the staff. Isaac and Alisha demonstrated exceptional teamwork, ensuring that my needs were met promptly and with a smile. The cleanliness of the facilities, especially the bathrooms, was top-notch. It's rare to find such a dedicated and courteous team in the hospitality industry. I highly recommend this hotel for anyone seeking a comfortable and well-managed stay. I'll definitely be returning!

The Holiday Inn Express & Suites Utica is the perfect place to stay for business or pleasure. Located right off Exit 31 on the NYS Thruway. Our hotel is right next to the exciting upcoming HARBOR POINT PROJECT and less than ½ mile from downtown Utica. Corporate travelers will appreciate the stress free commutes to Utica's exciting new construction projects which include the MVHS HOSPITAL and the CREE INC Chip fab. Utica and Hamilton Colleges are located minutes away along with SUNY POLY and MVCC college. DELMONICO'S STEAKHOUSE and the TAVOLO restaurant which feature the world-famous Utica Greens are next door along with other great walk-able venues. After a productive day at work stretch out in our spacious rooms featuring King and 2 Queen Bedroom suites, enjoy our free complimentary internet and expansive hot breakfast. Maintain your fitness routine by running or walking on the nearby NYS Canal trail or relax in our large indoor heated pool.