Urumqi Toutunhe District 3-star Hotels

The newly opened hotel is not small in size and is clean and tidy. The room was very large. The mattress is very comfortable, with three separations of wet and dry areas and a showerhead. The network is good and the screen projection is clear without any lag. The airport pick-up driver has a good attitude and convenient airport pick-up and drop-off. It is worth recommending!

The service attitude is very good, the front desk lady, the security uncle is very polite, there is a washing machine, for us to come to Xinjiang for a long time to play a wave of clothes, haha, the room space is quite large, the smart room, the small voice control!

This hotel stayed for two nights in 4.29 Night and 5.4 Night. I wanted to use this place as the starting point and end of the whole trip to Beijiang, but there are always some places that make the guests very **, unacceptable, I am a senior student, with an 11-year-old brother, and a friend, A total of three people traveled together, and on the day of 4.29 they had presented their original ID card, their brother's ID card number, and their mother's ID number and mobile phone number. The first time I was in Xinjiang, it was understandable that the investigation of minors was strict, but when I checked in on the 4th, it was already more than 12 o'clock in the night, and the hotel actually proposed to dial my mother's phone number to verify the relevant information. It is more unreasonable. During the past six days and five nights in Xinjiang, this hotel needs to record my mother's ID card and mobile phone number for record and even phone verification; I would like to ask, if I check in at two o'clock, do I still need to contact my mother? Can you verify your identity from the home address bar of the ID card? In the ”five must”, if we are in a suspicious situation, should we report to the public security organ except to contact the rest of the family guardian? Even in my many mentions, 29 nights have been checked in, the front desk staff did not think of solving the problem for us, actually the punishment day did not call the staff! It is simply unreasonable! As a service industry, what is the important thing? Is it an unhuman indifference rule written on white and black? Or do you have to stand in the customer's perspective and help customers solve problems? In all this, I think the service quality of the hotel still needs to be discussed! Facilities: The hotel offers dryers Environment: There are windows, but small

I had the pleasure of having a pleasant stay at Urumqi Jingang International Hotel. First of all, I was impressed by the hotel's service. The staff was warm and friendly, always smiling and helping. Whether checking in at the front desk or dining in the restaurant, their professionalism and thoughtful service made me feel at home. Secondly, the hotel has convenient transportation. There are many bus stops and subway stations around the hotel, which makes travel very convenient. In addition, the comfort of the hotel room is also satisfactory. The bed is soft and comfortable, and the room layout is simple and generous. The facilities and equipment are complete, whether it is leisure and entertainment or office work, it can meet the needs. In short, Urumqi Jingang International Hotel is a recommended cost-effective hotel, and I am willing to choose to stay again.

This is a newly opened hotel. The whole hotel is smart, and the hotel's facilities are of high quality. It is worth staying in every aspect, and the price-performance ratio is extremely high! As soon as I contacted Ctrip customer service to pick me up from the airport, the hotel front desk called to confirm my flight time again. It was very considerate and reliable! Because I had a two-meter-long snowboard bag for pick-up that night, the hotel specially arranged an off-road vehicle to pick me up from the airport. The location of the hotel is also very good. Just a few hundred meters away is a large cultural and creative park with many gourmet shops, such as Loulan Secret Roast and Zhengfei Yogurt, which are very famous in Xinjiang! I would also like to express my special thanks to the hotel security uncle. Our luggage was very heavy and he helped us carry our snowboard bags to and from the airport. Thank you very much🙏 In short, this stay was a perfect experience! The two ladies at the front desk, the security guard, and the hotel owner are all very nice, attentive and thoughtful! Next time I come to Urumqi, I will definitely choose this very cost-effective hotel. Another small suggestion: the hotel driver (who drives a white hotel business car) needs to be more patient, be more friendly, and talk more to the security lady at the front desk. Uncle, it is really not easy to do well in such a large hotel. It requires every employee to work hard. Finally, I wish you a prosperous business!

Facilities: The facilities are complete. It is just opposite Wanda Plaza. It is very convenient for eating, drinking and having fun. The service attitude of the lady at the front desk is also very good and enthusiastic. The sanitary environment is also OK.

This is not my first time staying at Xi'an Hotel, but this time I felt really bad staying at this hotel. Facilities: There is not even a sign in the hotel. I searched for it for a long time but couldn't find it. Finally, I saw a lobby for check-in next to an unfinished shopping mall at the end. Parking is in the parking lot of the Riston Hotel next to it. There is no one. The sign tells you where the Xi'an Hotel is. After checking in, we were told that we still had to walk to the nearby Reston Hotel to take the elevator. We walked out of the lobby and walked into someone else's lobby to sit on a certain floor of the office building. The experience was poor. I asked the hotel that night and there was no laundry room. Environment: The equipment and facilities in the room are all in the standard Xi'an style, but they may be old and not new. Some cabinets make noise when they are opened. Overall, it is not bad. Cleanliness: Cleaning is okay, quite satisfactory, no problems. Service: I'm really not satisfied. I parked the car and called to ask where the lobby was. I asked him to turn left. I said I had already reached the entrance of a certain supermarket and where should I go now. He didn't answer directly and just told me to go out. Turn left in the lobby of the Stone Hotel. It's cold. I understand that you don't have money to put up signs. Can you at least tell others the address? When I had breakfast and checked out in the morning, there was no one at the front desk. I didn’t know who to contact to deposit my suitcase. Later, I ate a little and went back to the front desk to check out. Finally, there was a person sitting there eating. He pointed at the front desk and meant to put his card in. That's fine. There were two girls on the first night and one girl on the third night. They didn't even say thank you. It felt like I had to cooperate with their work and not cause them any trouble. The service experience was not good! But there is a boy in the breakfast room who has been looking at things and doing things seriously. He should be praised.

Enjoy the exclusive airport pick-up service: I am really grateful for the airport pick-up even though the plane was delayed~ Free welcome fruit: This is the first time I actually saw welcome fruit Facilities: All basic facilities are available Hygiene: Newly opened and very clean Environment: The location is very close to the airport and the railway station, and it takes about 15 minutes by car. Service: The front desk staff are very friendly I was catching the high-speed train at 5 o'clock and needed to check out at 2 o'clock. After asking the staff, the front desk guy was very friendly and helped me extend my time by 1.5 hours for free. I am really grateful~ I will choose again next time~

The hotel is very new, close to the high-speed rail station. It has been open less than a month. The room has a slight decoration feel, but it is not obvious. The room is very clean, the facilities are very new, and the shower is very comfortable. Xiaona at the front desk was great. She provided warm service during early morning check-in and even gave me hot water to drink. The breakfast is very rich, including freshly cooked noodles and wontons, as well as many snacks, fruits, and yogurt, which is great.

We had a very nice stay. We came from Kazachstan and arrived early in the morning but we could check in early. The ladies at the reception were so friendly and helpful with everything! We could even enjoy breakfast at the day we arrived and they gave us a breakfast box on the day we left because we left very early in the morning. They also helped us with a taxi to the museum and some apps we have to use in China. The room was also nice with very comfortable beds and a nice shower. Thank you for the very nice stay and the warm welcome to China! :)