Country Inn & Suites by Radisson, Urumqi Youhao Hetan Road Hotel

設施齊全環境幽雅

服務很貼心，環境也不錯，停車方便，周邊交通也比較方便，出差，旅遊，親子入住還是比較合適的，性價比也比較高，關鍵的是房間很暖和，住着很舒服

The service attitude of this hotel is very, very poor, and there are deceptive behaviors. I checked in on March 18th and checked out on March 21st. From the beginning of check-in, the front desk service staff was very unprofessional. They provided the order information and the last digit of the reserved mobile phone number, but they couldn't find the order. I kept waiting at the front desk for check-in. After I finally checked in, they called again and knocked on the door, saying that the check-in information was not recorded. This happened twice. That was not enough. Then the next morning I accidentally dropped the room card in the trash can at the elevator entrance. I immediately informed the front desk and communicated with it. Unexpectedly, when I checked out, they said that 50 yuan would be deducted from our room card. Later, communication with the front desk was ineffective, and I called Ctrip customer service directly to resolve it. I travel around the country on business every day, and this is the first time I have encountered such service, such attitude, such environment, and such sound insulation. They are very, very bad. I advise everyone not to choose this hotel. Otherwise you will regret it!