Hotels near Peru Inka's Collection, Urubamba

The hotel is a budget hotel with general facilities. But the time is very good and the service is very good. The pick-up and drop-off are free and the service attitude is really good! Good value for money. I have set up their suite with an invincible terrace! The hotel has 24-hour hot tea, hot water and hot coffee at the front desk. You can drink it when you enter the door, which is very convenient!

Lovely place, very nice rooms with very repairing showers, the staff, especially Estefany, were always attentive with all our needs. The breakfast was varied and served prontly The location is very strategic, near to every thing (only half a block from the train station!!) I had a very nice time in this hotel.

I received a room that was dirty and smelled musty. The hotel said that there were no other rooms available and that they had a special machine they could put in my room to remove the smell, but I would have to leave the room for a few hours. No one could explain to me what this machine actually did! After speaking to 4 different people, I was finally told that a suite was available, but I would have to pay approximately $500 per night extra to move. None of the staff their speaks English well so it was very difficult to explain that I should not have to pay extra. No one seemed to feel bad about giving us a smelly room and just said that it was very hot outside (as if that explained the situation). After a long days travel, we were exhausted and so I agreed and we moved into the suite. Then, that night, both my son and I got sick. We don't know if it was caused by the food in the hotel or something else. Regardless, I called the front desk at 11 pm and asked if they had any medicines. The man at the desk said that I could go into town to the pharmacy, but he did not know if it was open. I asked him if he could call the pharmacy to see if they were open. He did not speak English well and kept repeating that I should go to the pharmacy. He was entirely unhelpful! This hotel is beautiful and the suite was nice. But, the service is terrible. No one seems to know what is going on and not one person spoke English well. Breakfast was included in my rate, but the first day we were only offered a cold buffet. The second day were were given a menu to also order hot items. It turns out that they forgot to give us the menu or even tell us about the hot items the day before. No one apologized or made any effort to make up for the error. The staff just does not care if the guests have a good experience or not. This place is very expensive, and definitely not four or five star quality. Stay away!

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

Let me start I was skeptical while booking but when I reached here my stay was fantastic. Location: it is a wonderful location directly on the river and 4 minutes walk from railway station and bus as well as all the restaurants. Service: Christian and Judith provided the best possible service. Breakfast was the best. Free Wifi Internet was good Allowed to keep our luggage after checkout free of charge Overall I would love to stay again here!

It was worth it, for the nature and comfort of the hotel, all the staff is very friendly and helpful in general, Rudy was a great help, he explained to us a little about the customs of the area, he directed us to the hummingbird park, and it was a nice experience..

This is a peaceful hotel in Urubamba in the Sacred Valley, about 10-15 minute walk into the town, restaurants and shops. It’s a beautiful setting, surrounded by mountains and with pretty gardens. The reception staff are very helpful. For what is described as a four star hotel, the rooms felt a little small, dark and sparse, but maybe that’s the point of an ex Monastery. We felt they could have provided more outside seating in the gardens to take advantage of the setting.

This is such a peaceful lodge. There were 3 vendors in the courtyard selling Peruvian items and artwork. There was also a woman weaving the Peruvian cloth. There are a couple of alpacas on the property that they move around the grounds. We had some leftovers from lunch and a worker was so gracious by heating it up for us and providing silverware. The breakfast is awesome. Just walking around the grounds was nice and relaxing. The room was very clean and nice as well. We were able to leave our luggage here since you are not allowed to take more than 1 backpack on the train to Machu Picchu.