Holiday Inn Express & Suites Urbandale des Moines
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1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Urbandale des Moines

8789 Plum Dr, Urbandale, Iowa, 50322, United States
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Excellent service
Sparkling clean
Ideal location
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Amenities
Public parkingFree
Gym
24-hour front desk
Wi-Fi in public areasFree
Spa
Conference room
Multi-function room
Business center
All amenities
Property Description
Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area, Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80 near Johnston, IA. Only minutes from and attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, the Science Center & Blank IMAX Dome, Jordan Creek Mall and Wells Fargo Arena. Let the Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a daily complimentary hot breakfast buffet, with indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access. Sleep on our comfy beds and a plush duvet including your choice of soft or firm pillows. We offer an enhanced bath experience which include our specialty soaps, shampoo, conditioner and lotion. Our flexible meeting space can accommodate up to 100 people and arranged to your needs. John Deere, Corteva, Dupont, and Hy-Vee Training Center, are within 1 mile. Camp Dodge is 5 miles, and, Wells Fargo, Mercy Medical Center, Allied Insurance, Principal Financial, Unity Point are all nearby. Enjoy the best accommodations Urbandale, Iowa has to offer!
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9.0/10
Great
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 99 reviews
Surroundings
Airport: Des Moines International Airport
(29.9 km)
Landmarks: Bestland Park
(600m)
Landmarks: Sharon Heights Park
(1.2 km)
Landmarks: Northview Park
(1.2 km)
Landmarks: Urbandale Miracle League
(1.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2 Queen Bed Suite
3

2 Queen Bed Suite

2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard Room, 2 Queen Beds
5

Standard Room, 2 Queen Beds

2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Suite - Hearing Mobility Accessible Tub/Non-Smoking
6

Suite - Hearing Mobility Accessible Tub/Non-Smoking

1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
King Room - Hearing Mobility Accessible Tub/Non-Smoking
6

King Room - Hearing Mobility Accessible Tub/Non-Smoking

1 King bed
Free wired Internet
Non-smoking
Towels
Daily housekeeping
Wired Internet in room
Blackout curtains
Room Details
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King Suite
4

King Suite

1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Standard King Room With Communications Accessible Roll-in Shower
5

Standard King Room With Communications Accessible Roll-in Shower

1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Standard King Room
6

Standard King Room

1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard Room
7

Standard Room

Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Twin Room - Hearing Mobility Accessible Tub/Non-Smoking
4

Twin Room - Hearing Mobility Accessible Tub/Non-Smoking

2 Single bed
Free wired Internet
Non-smoking
Towels
Daily housekeeping
Wired Internet in room
Blackout curtains
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.0/10
Great
99 reviews
Verified Reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location9.0
  • Service9.0
Average for similar properties in Urbandale
Most Mentioned
AI Summary
The accommodation provides a variety of facilities, including a pool, gym, and updated amenities. Guests appreciate the friendly staff and comfortable, clean rooms, along with the enjoyable breakfast options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 28, 2025
Very nice hotel, clean room, good breakfast, and the best part was the coffee machine, which made GREAT coffee. Housekeeping staff and front desk staff were all very nice. No issues with the hotel whatsoever, plenty of convenient parking, easy location for getting in and out. Thanks for making my overnight stay in the Des Moines area very pleasant.
S‍a‍v‍a‍n‍n‍a‍h‍ ‍M
April 18, 2025
Some of the worst customer service I have ever experienced from a front desk. 4/17/25 11pm. Will never return to a Holiday Inn because of this and I have been staying here for years. Highly disappointed at the lack of professionalism. Would never recommend going to this location.
T‍a‍n‍i‍a‍ ‍L‍.
April 22, 2025
Grad stay overall
M‍e‍l‍i‍s‍s‍a
April 19, 2025
Pool rules were not enforced at all. Too many people on hot tub... kids running and throwing footballs from one end of pool to the other... no chairs on pool since the other people had them all outside. Staff came in for towel stuff and saw all this... did nothing!
B‍r‍e‍n‍d‍a‍n‍ ‍W
March 26, 2025
DO NOT STAY HERE! The general manager, Anthony, is extremely rude and a pathological liar. He was having a very loud and rude conversation over the phone with another customer upon our check in. It seemed like he was trying to intimidate. This type of call should not be held in plain view of other customers. He told another parent in our group that he had to work “long hours” because we were “so out of control,” but when another parent followed up on this, he backtracked and said that wasn’t the case. He also tried to make one of our parents feel bad because he said corporate is forcing him to provide a full refund to one of the guests on our floor. When IHG was contacted about this, they confirmed that this is not the case and that all refunds are decided by the hotel and corporate never forces refunds. We were also told that we received complains by the room next to us. We were confused because we were doing anything in our room besides watching tv. We apologized to the rooms next to us, and they acted confused and said they didn’t complain about us. I would NEVER stay here again.
M‍a‍r‍i‍e
March 24, 2025
We have had good experiences with Holiday Inn Express, highly recommend them for your stay.
S‍a‍n‍d‍r‍a
March 22, 2025
checked in and he elevator was not working. The guy at the front desk then went in and started banging on something metal in a closet. I took the stairs. NOT what I would call a confident first impression!
J‍e‍f‍f‍e‍r‍y
March 18, 2025
Great location to the event we were attending and shopping.

Services & Amenities

Gym
Conference room
Multi-function room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBoxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2011
  • Renovated: 2022
  • Number of Rooms: 93
Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area, Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80 near Johnston, IA. Only minutes from and attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, the Science Center & Blank IMAX Dome, Jordan Creek Mall and Wells Fargo Arena. Let the Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a daily complimentary hot breakfast buffet, with indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access. Sleep on our comfy beds and a plush duvet including your choice of soft or firm pillows. We offer an enhanced bath experience which include our specialty soaps, shampoo, conditioner and lotion. Our flexible meeting space can accommodate up to 100 people and arranged to your needs. John Deere, Corteva, Dupont, and Hy-Vee Training Center, are within 1 mile. Camp Dodge is 5 miles, and, Wells Fargo, Mercy Medical Center, Allied Insurance, Principal Financial, Unity Point are all nearby. Enjoy the best accommodations Urbandale, Iowa has to offer!

Frequently Asked Questions

What is the cancellation policy for Holiday Inn Express & Suites Urbandale des Moines?

The cancellation policy for Holiday Inn Express & Suites Urbandale des Moines varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Holiday Inn Express & Suites Urbandale des Moines?

Standard check-in time at Holiday Inn Express & Suites Urbandale des Moines is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Holiday Inn Express & Suites Urbandale des Moines?

As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Urbandale des Moines.

How far is the Holiday Inn Express & Suites Urbandale des Moines from the closest airport?

The closest airport is Des Moines International Airport, and it is about 23 mins from hotel by car (29.9 km).

About This Property

Nearest AirportDes Moines International Airport
Distance to Airport29.91KM
Average Price FromPHP8583
Hotel Star Rating2