Guest User
September 20, 2024
I cannot commend the friendliness and attentiveness of the cast members enough at the Disneyland Hotel in the reception and bell services . Upon arriving into the foyer, you see how beautiful the dome and architecture is. We booked a park view standard room which cost about $2700 Aus for three nights. The room is where we felt the price was way overinflated due to the dated nature of the accommodation within the room itself. The hallways or perhaps the carpets from the lift to the room smelled musty and the carpets did look old. The room itself only had one usb to A charger and the carpets and gold bed runners and bed spread were def in need of replacement. The room was very clean. For such a deluxe hotel, the room needed to be better. I left a note to ask for a few black tea bags to be left for then next service as although I DO drink green tea I dont like it early in the mornings. I was left a card stating that the attendant checked and the hotel doesn’t have black tea bags. You would also need to leave some milk capsules too. This is simply not good enough for $2700 for three nights. It’s not a cultural restraint when at other deluxe hotels across Asia I’ve visited have always provided not just green tea but a range of tea in the rooms. I went to the supermarket at the Disney shopping complex IKSPIARI, right near the hotel and they had a large selection of many types of tea ! Management, you should be providing green, black and perhaps peppermint options to keep up with modern high end hotels, update the soft furnishings as the bedspread looked warn and add more charging points. Once again cast members great , quality was not there for cost.