Guest User
February 18, 2025
During my stay, I found that the hotel staff seemed inexperienced, which adversely affected the quality of service. The arrangement for guests to dine at the nearby Spar using a voucher was also inconvenient and poorly managed. In one instance, I had planned to have dinner at the Protea Hotel, but when I arrived at the designated time, I discovered that the kitchen staff were already leaving. This meant that I was forced to leave before the scheduled dining hours, resulting in a very unsatisfactory dining experience.