Super 8 by Wyndham Universal City

The staff was courteous enough and check in went smoothly. If you have an upstairs room, be warned there isn't an elevator and those stairs are no joke. The room could have used a remodel; it has definitely seen some wear and tear but was clean. The bedding seemed on the newer side and wasn't the awful, sometimes scratchy bedding you get with cheaper facilities. No signs of bugs, the A/C worked great. It was what it is intended to be, a place to sleep and take a shower. Some of the other guests were a little rowdy, but the noise level didn't seem excessive late into the night. It was a convenient location for my business trip, and I could see me staying there again.

This hotel uses water softener and I want my money back. Give me my money back so I can get a real shower.

Our stay here was nice enough but it goes to show that you get what you pay for. The lady at the front office was really nice though, she checked me in promptly and let me check in prior to 3 pm which was nice. She also forgot to return my ID to me and she came up to the room to return it instead of calling me and asking me to go to the office. That was super nice. The rooms are not your luxury hotels and the appearance and cleaning leave something to be desired as you can see from the pictures. The floor is laminate and was not clean. The bathroom tub is the worst I have ever seen. Definitely doesn't make you want to sit in it and enjoy a bath. I had to not look at it even stepping into it for a shower. The paint on it is falling off, there is a calking around it but the job definitely was not made by expert hands. The door has an extra security adapter but you can tell it was removed and reinstalled higher. Yes, I put it on then then tugged at the door. That security addition is NOT going to stop anyone if they push the door and want to get in. There were no tissues in the room. Had to call and ask for some, they said we had to go to the office to make requests like that. We went over to the office and they did give us one but really? The house keeper told us she didn't have any. The t.v. was not working, had to call someone to come and set it up for us. The hair dryer was not working either, called it in and someone came over to take a look. The repair person that came over said the owners were out of town and they did not leave the key to the supply room. He said he was going to remove one from another room and put it in our room. However, the technician that came over to fix it was very friendly and professional. He got it up and running fast but the point is . . . too many things that needed attention and the motel is in super bad shape. On my way out I stepped into one of the other rooms being cleaned and it was in the same shape as the one we stayed in.

Not great but good value. Room needed some attention to bathroom and phone. Parking lot had broken glass in driveway. I rate it a 4 out of 5.

Not so great Toilet rocked, not in a good way. Moldy tiles in shower. Wouldn't let me inspect room before paying. Some outlets were loose. No cc on television. Bed was soft and comfortable.

Got what I paid for. 99% sure the room I stayed in was recently a crime scene. Door was damaged, indicative of a battering ram, room wreaked of bleach, no carpet on the floor, no art in the room, and the tub surface was peeling. Luckily I was traveling solo and just needed 5hrs to sleep and shower. I would NOT recommend a family or even a couple staying here.