397anchalr
January 6, 2025
My husband and I honeymooned at this property in 1997, and we were back with our toddlers in 2007. This year we took our girls back to this beautiful resort to enjoy the magic we experienced. We booked the Oaklands superior room, with 2 double beds on a DBB option. We were disappointed at the lack of air conditioning in a premier room (KZN was in a heatwave at the time) but the staff mitigated this by providing us with a powerful fan, which solved the cooling issue. The food and amenities were good, and service was exemplary. The highlight for me was soaking up the fun at the Hippo Pools. My daughter left behind some items, and the hotel staff went over and above their duties to have the items sent to us a few days after we returned from our vacation. We will be back and thank you for a memorable trip.