Hyatt Place Uncasville/Casino Area

Good place to book for a hotel to and from the ******. But I would not personally book again. Asked for two extra towels, only accommodated one, the king size room doesn’t feel like one due to the layout and bathroom is incredibly small that you could barely shut the door comfortably.

Nice hotel in a convenient location. Went for a college visit and the hotel was close to campus. The rooms were very clean and the bathroom was clean. Was very pleasantly surprised with the hotel.

We have been coming to this glorious hotel since 2010, and it never disappoints us. The rooms are always quiet, clean and the beds are so comfortable. The staff are always helpful and friendly. We are looking forward to our next stay.

The room was very good love the be and pillows great night sleep! The bartender was very friendly and helpful, I wish I COULD REMEMBER HER NAME.

Good location, modestly clean, but the hotel is definitely in a downward trajectory. I stay here once a year for the past 3 years. This year was by far the worst. The AC was broken in the common areas of the hotel (but the individual room units were working). I can accept that; things break and the hotel was actively trying to address it, so I cut them some slack here. But where I DO NOT cut them slack is in their completely unacceptable approach to housekeeping. I was asked if I wanted daily housekeeping on check in and I said yes. They came alright, but only emptied trash and dropped off towels due to "staffing issues". They didn't make the bed which means they did not change the sheets. When I inquired at the front desk, I was told this is all they do. Unacceptable. They are clearly remodeling the hotel little by little and at first glance it looks nice but if you look closer, you can notice things. We were in room 345 (which was missing the room number on the outside). In the bathroom, the drywall in the ceiling in the shower is ripped and torn. Not a good look. ATM in lobby broken too. But the primary outrage of my last visit was over housekeeping "services". I fear this may be the last time I frequent this hotel despite it being in the perfect location for my travel.