Top 5-Star Hotels in Umhlanga

The Beverly Hills is and always has been a wonderful experience. Staff are above and beyond in their service. Rooms overlook the sea and have spectacular sunrise and sunsets. All meals are exceptional, breakfast on the terrace with its amazing buffet is a delight to start the day.

The Oyster Box never disappoints, we are repeat visitors to the property and the property quality and service is always outstanding. The rooms we stayed in has had a fresh paint, new wall artwork and the towels were fluffy and fresh. I always travel with my own pillow, the housekeeping washed the cover, pressed it and returned it to me at no additional cost. The pool service and the staff around the pool is attentive, professional and quick with the orders. Two lovely gentlemen went out of their way to make our experience around the pool extra memorable, Sibonelo and Simphiwe. Our only disappointment was no bubbly in the room on arrival any longer, all our years visiting a special touch was a cold bottle of bubbles in the room on arrival. Thanks Oyster Box, keep it up, always such a treat to visit this premium property.

This B&B sports 12 good sized to frankly large rooms, in Umhlanga Rocks, around 40 yards from the beach (our bathroom, in #3, was humongous, and beautiful). Hosts are so nice, and tolerated many COVID associated rebooking from us, and others. Grounds have a nice pool, and many cozy nooks for reading. Not many games in house, so bring your own entertainment. Breakfasts are great. Cowrie Cove is over a mile from Umhlanga, and thus over a mile from any eating or shopping establishment. Uber rides are only around 100 Rand round trip—more like 400 R for a round trip for Durban. The area has been hit hard by rains, and the beach has a lot of trash on it. Beach is pretty narrow and steep, too, and it’s hard to walk long distances on it—but that is not this establishments problem.

The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.

My first time at this hotel. Very disappointing. Lets elaborate: 1. The initial meeting when checking in was very pleasant, but unfortunately dealing with the morning crew was just painful. L*nd* was just plain uninterested when I asked about room options, I almost got the impression that he was being spiteful because I was taking up his time. No*iph* was also unpleasant to deal with. Even though I am a gold member she just demonstrated a rigid attitude to any of my requests. Thanks to Basheer who I escalated to and who upgraded and even discounted my parking. 2. It seems that unless you escalate even a simple thing like requesting a towel to a duty manager then it doesnt happen. We were ignored when we asked for liquid soap and a replacement iron and only received towels after escalating. Thanks to duty managers both named Andile for supporting me in this regard but these are really not things that I ask for that require begging. Overall this hotel didnt make me feel like a gold member or like someone who visits Durban on average 8 times a year and is always looking for a hotel. It seems that its only Hilton by name and soap products and not by culture. I would like the Hotel GM to contact me to discuss how this hotel will actually make me feel like a (Gold) guest going forward.

well! The best hotel in the class, the neighborhood is very safe, fast food, Chinese and Western food are available, the beach is very beautiful, but a bit expensive, but it is worth it, five-star worth experiencing

Apart from being allocated the Cheetah room as opposed to the Yellowood room our booking was confirmed for, we were impressed with the quality of accommodation, offering secure parking albeit a little tight, and the location which is well within walking distance of Umhlanga Village. Although we did not take the breakfast option or make use of the pool and bar, we would highly recommend Anchor's Rest as an ideal establishment for a short stay.

What an elegant hotel. Beautiful spacious rooms, the staff is attentive and friendly. There’s a lot of restaurants around the hotel to choose from, the ocean is within a walking distance. I’ll definitely stay here next time I’m in Durban!

This was my first time staying at the Royal Palms and enjoyed my stay and it was a very relaxing stay. Very close to any shopping venue you want. The rooms are special. I will invite my friends to visit this hotel in the future.

We stayed for four nights and thoroughly enjoyed our time here. The property is a few minutes walk from the shops and restaurants in Umhlanga and is around 200 yards from the sea front. We were given a superb large corner room from which we could glimpse the sea. There were opening doors on to a shared wraparound balcony. The decor was tasteful in the room too. There is a small sheltered pool and an honesty bar. Breakfast was very tasty with daily specials cooked to order by friendly staff. We could not have asked for more helpful hosts. From giving us advice about where to eat to putting us in touch with a reliable taxi owner for excursions and airport transfers, we were really taken care of. Ashley even got up at 4 am to help us move baggage to the waiting taxi for the airport transfer. We would certainly stay here on a future visit to Umhlanga.