Protea Hotel Fire & Ice! Durban Umhlanga Ridge
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Umhlanga

Protea Hotel Fire & Ice! Durban Umhlanga Ridge

No.2 of 4-star Select Hotels in Durban
14 Palm Boulevard, Umhlanga, KwaZulu-Natal, 4001, South Africa
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It's always summer at Protea Hotel Fire and Ice by Marriott Durban Umhlanga Ridge, our 60's surf inspired hotel with its nostalgic undertones makes for an idyllic Umhlanga escape. Stay in and make the most of what our hotel has to offer. Refresh in our sparkling pool or soak up the sun and chill out on our deck area. Dine at our trendy restaurant which serves up delicious dishes for breakfast, lunch and dinner and not to mention killer cocktails and coffees. Bright, breezy and ultra-modern rooms are ideal for unwinding after a busy day out and a workout in our gym, while complimentary uncapped Wi-Fi keeps you connected. Get down to business and choose from a variety of meeting and function venues with adaptable seating for up to 100 delegates. Just a short drive from King Shaka Airport and within easy reach of attractions such as Moses Madiba Stadium, uShaka Marine World and just a few steps away from the buzzing Gateway Theatre of Shopping with its range of retail outlets and entertainment areas.Show More
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hotel overview picture
Last booked 13 hrs ago
4.3/5Very Good·Great Location
Great reception and fantastic service.
Amenities
Golf courseOutdoor swimming poolSurfingGymPrivate ParkingPriority airport pick-up24-hour front deskLuggage storageBarNightclub
All Amenities
Surroundings
Airport: King Shaka International Airport
(20.7 km)
Landmarks: Wonder Market
(120m)
Landmarks: Chris Saunders Park
(130m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Larger Guest Room, Bedroom 1:1 King, Bedroom 2:1 Twin
10

Larger Guest Room, Bedroom 1:1 King, Bedroom 2:1 Twin

Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Private toilet
LCD TV
Room Details
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2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Twin
5

2 Bedroom Apartment, Bedroom 1:1 King, Bedroom 2:2 Twin

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Presidential Suite
7

Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Private toilet
Wi-Fi in room
Room Details
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Executive Suite
3

Executive Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Room Details
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Double Room
10

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
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1 Bedroom Bi-Level Loft, in Loft: 1 King
4

1 Bedroom Bi-Level Loft, in Loft: 1 King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Two-Bedroom Apartment

Two-Bedroom Apartment

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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Two Double Room
4

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Private toilet
Shampoo
Room Details
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King Room
8

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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Twin Room
5

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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Hide Room Types

Guest Reviews

4.3/5
Very Good
45 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.4
  • Service4.1
Average for similar properties in Umhlanga
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 29, 2024
The hotel staff is very enthusiastic and has a good attitude. The location is very good, opposite the shopping center. The disadvantage is that the hardware facilities are still relatively poor. The hair dryer caught fire, and a dirty and greasy hair dryer was sent to me later.
Original TextTranslation provided by Google
M‍i‍s‍s‍ ‍T‍.
September 5, 2024
We had such an amazing stay. The staff is super helpful and attentive. The location is a plus. Close to a mall for other food options and shopping. I’m definitely staying here again next time I’m in Durban.
T‍h‍e‍ ‍S‍o‍u‍t‍h‍ ‍A‍f‍r‍i‍c‍a‍n‍ ‍E‍x‍p‍l‍o‍r‍e‍r
August 21, 2024
There was no wifi my entire trip. There is no excuse for this whatsoever! Way cheaper hotels can deliver on that promise in the slightest. As a remote worker, my business was jeopardized for the duration of my stay. Would definitely not recommend this unreliable hotel, especially if you're a remote worker. Staff service is not great either, they didn't attempt to fix the wifi or care that the entire hotel didn't have an internet connection.
K‍o‍j‍o‍_‍T‍h‍e‍_‍T‍r‍a‍v‍e‍l‍e‍r
August 16, 2024
Great reception and fantastic service.
B‍ ‍r‍a‍d‍9‍1‍2‍7
April 15, 2024
Nice beautiful hotel close to the airport, N2 and Gateway
I‍G‍E‍1‍9‍9‍1
April 7, 2024
The room is very OK, the breakfast is OK, and the getway is next to it, very convenient and safe!
Original TextTranslation provided by Google
_‍T‍I‍G‍B‍s‍6‍e‍4‍x‍q‍9‍*‍*‍*‍*
July 11, 2023
The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.
A‍n‍e‍e‍s‍a‍ ‍J‍a‍f‍f‍a‍r
July 2, 2023
Conveniently situated, and easily accessible, opposite entrance to Gateway Shopping mall. Safe parking for guests. Spoilt for choice with eating establishments across the road. Clean and safe. Rooms are comfortable, with small fridge and kettle. Friendly and helpful staff.
_‍A‍P‍4‍6‍6‍7‍1‍0‍*‍*‍*‍*
April 2, 2023
Great hotel. I enjoyed the breakfast and the room was clean.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, ZAR 65.00 (approx. PHP 210.15) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Buffet:ZAR 237.83 (approx. PHP 768.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is ZAR 300.00 (approx. PHP 969.90) per night.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Renovated: 2019
  • Number of Rooms: 223
It's always summer at Protea Hotel Fire and Ice by Marriott Durban Umhlanga Ridge, our 60's surf inspired hotel with its nostalgic undertones makes for an idyllic Umhlanga escape. Stay in and make the most of what our hotel has to offer. Refresh in our sparkling pool or soak up the sun and chill out on our deck area. Dine at our trendy restaurant which serves up delicious dishes for breakfast, lunch and dinner and not to mention killer cocktails and coffees. Bright, breezy and ultra-modern rooms are ideal for unwinding after a busy day out and a workout in our gym, while complimentary uncapped Wi-Fi keeps you connected. Get down to business and choose from a variety of meeting and function venues with adaptable seating for up to 100 delegates. Just a short drive from King Shaka Airport and within easy reach of attractions such as Moses Madiba Stadium, uShaka Marine World and just a few steps away from the buzzing Gateway Theatre of Shopping with its range of retail outlets and entertainment areas.

Frequently Asked Questions

What is the cancellation policy for Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

The cancellation policy for Protea Hotel Fire & Ice! Durban Umhlanga Ridge varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Standard check-in time at Protea Hotel Fire & Ice! Durban Umhlanga Ridge is 14:00 and check-out time is 11:00.

What amenities and services are available at Protea Hotel Fire & Ice! Durban Umhlanga Ridge ?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge offer top amenities and services include Pool, Gym, Parking.

Can I bring my pet inside the Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

As much as we love pets, unfortunately, we are unable to accommodate them in Protea Hotel Fire & Ice! Durban Umhlanga Ridge.

How far is the Protea Hotel Fire & Ice! Durban Umhlanga Ridge from the closest airport?

The closest airport is King Shaka International Airport, and it is about 22 mins from hotel by car (20.7 km).

Is airport shuttle service offered by Protea Hotel Fire & Ice! Durban Umhlanga Ridge ?

Yes, at Protea Hotel Fire & Ice! Durban Umhlanga Ridge, an airport shuttle is available. We suggest you call ahead to confirm details.

Can I smoke in Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge provides a smoking area. Please contact the hotel for further information on the smoking policy in public areas and guest rooms.

About This Property

Nearest AirportKing Shaka International Airport
Distance to Airport20.74KM
Average Price FromPHP8993
Hotel Star Rating4