Coastlands Umhlanga Hotel and Convention Centre
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All properties in Umhlanga
Coastlands Umhlanga Hotel and Convention Centre
329 Umhlanga Rocks Dr, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4020, South Africa
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Amenities
Golf course
Spa
Massage room
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
PROPERTY DESCRIPTION:
With partial sea views of the Indian Ocean (either towards Ballito or towards Durban), this modern, 4 star hotel boasting 136 bedrooms is situated on the ridge of the popular corporate and leisure suburb, Umhlanga Rocks. All our rooms offer either full sea view on higher floors or partial sea views from lower floors and magnificent views of the immediate surroundings.
HOTEL ROOMS:
Our sophisticated bedrooms are equipped with king sized or twin beds, flat screen televisions, laptop safes and individually controlled air-conditioning. Tea & Coffee making facilities and top quality amenities will ensure you have a comfortable stay. FREE wi-fi is also provided.
DINING AND RESTAURANT:
A large variety of breakfast dishes are available in Saffron Restaurant which is situated on the fourth floor where you can relax and start your day in a beautiful setting. Our restaurant is open to the public and a popular venue where colleagues, families and friends meet for an unforgettable dining experience.
BREAKFAST: (06:30 - 10:30)
Should your reservation be on a ROOM ONLY basis, you are welcome to book for our breakfast upon arrival at R230 per person (adults) and R115 (Kids aged 4-10) while our Bed and Breakfast rate includes breakfast. Our breakfast offering may change from buffet breakfast to an A-la-Carte breakfast depending on the demand and occupancy levels.
IMPORTANT NOTICE
Please note that while every effort is made to use fresh ingredients in preparation of our food and beverages served on the premises, it may contain permitted artificial colourants, flavourants and preservatives including dairy products, ice cream, frozen desserts, proprietary sauces, juices, preserves, jams, preserved meats and nuts. Pork or pork products are not used on our premises nor is alcohol used in our kitchens in the production of any of our food items. Alcoholic beverages are served on our premises from our bar.
Terms and Conditions: Please note that menu items and menu prices are updated regularly and is applicable at the time of reservation made. Whilst menus are published on various third party websites, and may not be replaced by such service providers when changes are made, we cannot be held responsible for dated menus as published by third party dining sites. Our current menus and menu prices are available on www.coastlands.co.za. E&OE
NEARBY ATTRACTIONS:
Gateway Theatre of Shopping is a mere 6 minutes walk from the hotel and offers a variety of fashion, electronic, and entertainment facilities and retail stores. Durban ICC is 18km from the hotel and the hotel has easy access to the M4 and N2 highways.
HOTEL AMENITIES:
Relax at our pool, or be pampered at our Fleur-de-Lis spa.
PARKING:
Safe and secure parking is open-air and undercover parking is available on our premises at an additional fee per vehicle per night.
ACCOMMODATION CHECK-IN TIME: From 14:00 on the day of arrival.
ACCOMMODATION CHECK-OUT TIME: Before 11:00 on the day of departure.
CONFERENCING & BANQUETING:
A number of small, medium and large conference and event venues are available and our experienced banqueting team will assist you in planning your next conference, function or wedding.
Our dedicated staff offer a superior service to ensure that guests have a pleasant and memorable stay while visiting our beautiful province.
THE PROTECTION OF PERSONAL INFORMATION ACT:
We’d like to assure you that we only collect and retain information from you that is necessary to provide you with the service and facilities booked and/or purchased by you and that we comply with the applicable laws. We will not share your personal information other than for the purpose of providing you with such service, facilities or product as required by law. We may send you newsletters and promotional offers from time to time, should you indicate giving us permission to do so which is a tick box which you can choose to tick or not when making your reservation on our BOOK NOW tab. Any questions or concerns pertaining to the collection, sharing, use or destruction of personal data or the POPI Act can be sent to via email to the e-mail link provided under CONTACT AND LOCATION on the reservation screen where you complete your information when booking.
We look forward to welcoming you to Coastlands Umhlanga Hotel.
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8.4/10
Perfect and accomodating.Will definately come back again soon
All 38 reviews
Surroundings
Airport: King Shaka International Airport
(20.6 km)
Train: Durban Station
(17.3 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

13
Executive Suite, 1 King Bed, Ensuite, Partial Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

1
Family Room With Bath
2 Single bed and 1 King bed or 1 Single bed
Free Wi-Fi
Non-smoking
Ocean view
Private toilet
Wi-Fi in room
Check Availability

1
Double Room With Shower
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Tea bags
Check Availability

2
Family Room With Shower
2 Single bed and 1 King bed or 1 Single bed
Free Wi-Fi
Non-smoking
Ocean view
Private toilet
Wi-Fi in room
Check Availability

2
Junior Suite
1 King bed or 1 Single bed
Free Wi-Fi
Non-smoking
Ocean view
Private toilet
Wi-Fi in room
Check Availability

14
Deluxe Double Or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Private toilet
Check Availability

5
Deluxe Double or Twin Room, Ensuite, Partial Ocean View
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
38 reviews
- Cleanliness8.4
- Amenities8.5
- Location8.5
- Service8.4
Average for similar properties in Umhlanga

Review summary
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Location: The hotel is praised for its excellent location, being conveniently situated near attractions such as shopping centers and restaurants.(based on 1 review)

Anonymous User
July 15, 2025
The hotel room wasn’t clean enough,dust on the headboard and table,water dripping from the window of the shower to the room,the tv was not working,the hotel is nicely located and nearby the biggest shopping mall,has nice view,overall the hotel was okay but a little bit of renovations would be nice,if i had to book there again,I’d definitely would.

Anonymous User
November 17, 2024
Perfect and accomodating.Will definately come back again soon

Guest User
July 3, 2024
The price is a bit expensive, but you can use the meeting room for free when you eat with clients in the restaurant, which is not bad.
Original TextTranslation provided by Google

Guest User
August 30, 2022
I asked for cancellation and they asked me go via Trip.com

Guest User
July 17, 2025

Not much of a service encounter but, facilities very clean and comfortable. We enjoyed the experience we went for.

Guest User
June 24, 2025

A Beautiful accommodation, with lovely views of the beach & familiar surroundings in Umhlanga, service is excellent, staff are very friendly and helpful

Guest User
June 3, 2025

On paper looks good. However, it is not a pleasant experience We were left thoroughly disappointed with our experience at the hotel, primarily due to a lack of professionalism and inadequate service across several aspects of our stay. Staff and Service: From the outset, the level of professionalism displayed by the staff—particularly during check-in—was well below expectations. The front desk team, who are the first point of contact for guests, lacked efficiency and courtesy in handling the process. Moreover, when issues were raised, they were not addressed with the seriousness or responsiveness one would expect at a hotel of this calibre. In particular, Mr. Farook, the Duty Manager, failed to manage guest complaints effectively. Rather than offering resolutions or demonstrating empathy, the responses were dismissive and lacked accountability, which only compounded our dissatisfaction. Buffet and Dining Experience: We were also disappointed by the lack of transparency regarding the nature of the restaurant. It was not communicated to us in advance that the restaurant served only halal food. While we understand and respect the need for halal offerings, the absence of alternatives to cater to other dietary requirements is unacceptable—especially considering that an open bar was available. A hotel that claims to cater to a diverse clientele should be inclusive of various dietary preferences and restrictions. The Indian buffet selection was another letdown. It is surprising and disappointing that no bread options (such as rotis or naan) were offered—especially considering that both rice and Indian bread are staple accompaniments in Indian cuisine. Providing a roti basket as part of the buffet would have been a basic expectation, particularly at the price point charged. Furthermore, for a coastal property, the lack of seafood variety was unexpected. The single fish option available at the live cooking counter was poorly prepared and unfortunately inedible. This falls short of the standard one would anticipate from a hotel promoting its coastal location. Breakfast Experience: Breakfast was equally underwhelming. For a hotel that hosts conferences and presumably caters to international guests with varied dietary requirements, the absence of standard offerings such as bacon was disappointing. Additionally, charging separately for lattes and cappuccinos—drinks that are typically included in breakfast at comparable establishments—was disheartening and felt like a nickel-and-dime approach. Room Amenities and Technical Issues: The television in our room did not work throughout our stay, and resolving this issue turned into a frustrating ordeal. Multiple calls and follow-ups led nowhere, and eventually, we had to visit the front desk in person. Only then were we informed that the issue was known and ongoing. This lack of proactive communication is unacceptable. A simple courtesy notice at check-in or a direct update would have set the right expectatio

Guest User
May 30, 2025

Truly amazing service from start to finish. We hosted 210 delegates for an exhibition in both conference halls. Everything went off without a hitch, food was incredible. Anything we asked for done promptly and precisely. Thank you coastlands for the esteemed service many hotels would be envious of.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Spa
Additional charge
Massage room
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Station pick-up service
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, ZAR 60.00 (approx. PHP 193.32) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Station pick-up service
Additional charge
Car rentals
Station drop-off service
Additional charge
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
Zulu
Afrikaans
Food & Drink
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Halal meals provided
Health & Wellness
Massage room
Spa
Additional charge
Body care
Golf course
Off-site
Foot bath
Public Areas
Picnic area
No smoking in public areas
Smoking area
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Multimedia display system
Wedding service
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 01:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | ZAR 140.00 (approx. PHP 451.08) per person |
Adult | Buffet:ZAR 275.00 (approx. PHP 886.05) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Number of Rooms: 133
PROPERTY DESCRIPTION:
With partial sea views of the Indian Ocean (either towards Ballito or towards Durban), this modern, 4 star hotel boasting 136 bedrooms is situated on the ridge of the popular corporate and leisure suburb, Umhlanga Rocks. All our rooms offer either full sea view on higher floors or partial sea views from lower floors and magnificent views of the immediate surroundings.
HOTEL ROOMS:
Our sophisticated bedrooms are equipped with king sized or twin beds, flat screen televisions, laptop safes and individually controlled air-conditioning. Tea & Coffee making facilities and top quality amenities will ensure you have a comfortable stay. FREE wi-fi is also provided.
DINING AND RESTAURANT:
A large variety of breakfast dishes are available in Saffron Restaurant which is situated on the fourth floor where you can relax and start your day in a beautiful setting. Our restaurant is open to the public and a popular venue where colleagues, families and friends meet for an unforgettable dining experience.
BREAKFAST: (06:30 - 10:30)
Should your reservation be on a ROOM ONLY basis, you are welcome to book for our breakfast upon arrival at R230 per person (adults) and R115 (Kids aged 4-10) while our Bed and Breakfast rate includes breakfast. Our breakfast offering may change from buffet breakfast to an A-la-Carte breakfast depending on the demand and occupancy levels.
IMPORTANT NOTICE
Please note that while every effort is made to use fresh ingredients in preparation of our food and beverages served on the premises, it may contain permitted artificial colourants, flavourants and preservatives including dairy products, ice cream, frozen desserts, proprietary sauces, juices, preserves, jams, preserved meats and nuts. Pork or pork products are not used on our premises nor is alcohol used in our kitchens in the production of any of our food items. Alcoholic beverages are served on our premises from our bar.
Terms and Conditions: Please note that menu items and menu prices are updated regularly and is applicable at the time of reservation made. Whilst menus are published on various third party websites, and may not be replaced by such service providers when changes are made, we cannot be held responsible for dated menus as published by third party dining sites. Our current menus and menu prices are available on www.coastlands.co.za. E&OE
NEARBY ATTRACTIONS:
Gateway Theatre of Shopping is a mere 6 minutes walk from the hotel and offers a variety of fashion, electronic, and entertainment facilities and retail stores. Durban ICC is 18km from the hotel and the hotel has easy access to the M4 and N2 highways.
HOTEL AMENITIES:
Relax at our pool, or be pampered at our Fleur-de-Lis spa.
PARKING:
Safe and secure parking is open-air and undercover parking is available on our premises at an additional fee per vehicle per night.
ACCOMMODATION CHECK-IN TIME: From 14:00 on the day of arrival.
ACCOMMODATION CHECK-OUT TIME: Before 11:00 on the day of departure.
CONFERENCING & BANQUETING:
A number of small, medium and large conference and event venues are available and our experienced banqueting team will assist you in planning your next conference, function or wedding.
Our dedicated staff offer a superior service to ensure that guests have a pleasant and memorable stay while visiting our beautiful province.
THE PROTECTION OF PERSONAL INFORMATION ACT:
We’d like to assure you that we only collect and retain information from you that is necessary to provide you with the service and facilities booked and/or purchased by you and that we comply with the applicable laws. We will not share your personal information other than for the purpose of providing you with such service, facilities or product as required by law. We may send you newsletters and promotional offers from time to time, should you indicate giving us permission to do so which is a tick box which you can choose to tick or not when making your reservation on our BOOK NOW tab. Any questions or concerns pertaining to the collection, sharing, use or destruction of personal data or the POPI Act can be sent to via email to the e-mail link provided under CONTACT AND LOCATION on the reservation screen where you complete your information when booking.
We look forward to welcoming you to Coastlands Umhlanga Hotel.
Frequently Asked Questions
What is the cancellation policy for Coastlands Umhlanga Hotel and Convention Centre?
The cancellation policy for Coastlands Umhlanga Hotel and Convention Centre varies depending on the type of room and booking conditions.What is the cancellation policy for Coastlands Umhlanga Hotel and Convention Centre?
What are the check-in and check-out times at Coastlands Umhlanga Hotel and Convention Centre?
Standard check-in time at Coastlands Umhlanga Hotel and Convention Centre is 14:00-23:30 and check-out time is 10:00.What are the check-in and check-out times at Coastlands Umhlanga Hotel and Convention Centre?
What amenities and services are available at Coastlands Umhlanga Hotel and Convention Centre ?
Coastlands Umhlanga Hotel and Convention Centre offer top amenities and services include Shuttle service.What amenities and services are available at Coastlands Umhlanga Hotel and Convention Centre ?
Can I bring my pet inside the Coastlands Umhlanga Hotel and Convention Centre?
As much as we love pets, unfortunately, we are unable to accommodate them in Coastlands Umhlanga Hotel and Convention Centre.Can I bring my pet inside the Coastlands Umhlanga Hotel and Convention Centre?
How far is the Coastlands Umhlanga Hotel and Convention Centre from the closest airport?
The closest airport is King Shaka International Airport, and it is about 21 mins from hotel by car (20.6 km).How far is the Coastlands Umhlanga Hotel and Convention Centre from the closest airport?
About This Property
Nearest Airport | King Shaka International Airport |
---|---|
Distance to Airport | 20.64KM |
Distance to Train Station | 17.3KM |
Average Price From | PHP8247 |
Hotel Star Rating | 4 |