Guest User
August 22, 2022
I would definitely not recommend the hotel. For a hotel in this price range, you shouldn't have to pay a late check-in fee without prior notice. Since we arrived after 9:00 p.m., we were informed of this at check-in. We never received a confirmation with the price, although the receptionists told us and could not prove it until we checked out.
The staff behaved very unprofessionally and almost rudely. Italian hospitality definitely looks different to me. From the 25 € fine for late arrival, even 50 euros were booked after we left, even though we had only booked 1 room!
At €250 for a standard room, there is no free water or coffee in the room, which is already the norm for a 2 star hotel. Omelette or orange juice will be charged additionally with the included breakfast. Total rip off. Never again. You can find better hotels outside of Como for the same price and above all no unfair and untrue business practices.
Avoid the hotel.
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