Hotels near Nong Hua Mu, Udon Thani

We stayed at this hotel for 2 nights. The room is nice and spacious. The bed is quite comfy. Hotel staff is nice and helpful. Breakast is very good, buffet and ordered set. The price is very good indeed

Have booked a room for 3 nights there. Me and my girfriend arrived at the hotel in the evening with heavy legs after long journey, then we walked in for check-in. The receptionist wasn't really pay attention at all. No eye contact when speaking to us. She told us that all rooms are fully booked and did not let us stay during that evening. How come?? The woman asked us to stay at the other hotel (UD residence sister hotel) and did not confirmed whether the room will be free the day after or not. We went to the other hotel as she asked us to do so. Moreover, the quality of the room was bad compared to what we've booked. Then the night was gone. We came back to UD Capital in the morning. Different receptionist this time. We asked about the room again. and what surprised me the most was that ”the room was free yesterday and how come they put you in different hotel?” she said. And I was thinkig to myself yeahhhh We are the one who should ask you this question. Finally, we gotten to stay at UD Capital for the rest of 2 nights left. I do understand that not everyone is going to be in the same situation as mine but I write this review just to help member of staffs in the evening time that service complaints is normal and and each one should be taken seriously for the sake of guests as front-desk is the face of the hotel. So my all in all experience with the hotel is bad. Not gonna go there again. However, the location was okay.

I love this hotel . The style of the hotel like old fashion style the location is super good walk to central and UD mall only within 8 mins time by walk and so convinence to get food shopping and massage the only disadvantage the Parking lot is too small If I will travel to udon again I will accommodate this place again

Very nice, neat and clean hotel. All the staffs especially restaurant staffs are so friendly and polite. The room is spacious and tidy. Breatfast is so good. Will definitely come back again if visit Udonthaini.

Amazing service. The manager is such a nice man. He always greets guests and asks how their stay is and if there is anything he or his staff can do to be helpful. All of the staff are super friendly, helpful and kind. The rooms are always very clean, bed and pillows comfortable. Breakfast buffet is good. Location is excellent. This is the third time I have stayed at this hotel. I will always stay here each time I return to Udon Thani. Thank you to the manager and all of the hotel staff for always making me feel welcomed and happy during my stays here.

There are no toothbrushes and toothpaste; only the sign written that if need the toothpaste and toothbrush please call room service. This hotel is 5 stars level should provide full facilities in the bathroom.

This is the fourth time staying at the Pannarai hotel in UdonThani. Once again we were not disappointed, hotel is in a good location for bars, restaurants and night life. Good value, in Europe a hotel of this quality you have have to pay 3-4 times as much. Staff very helpful, good English spoken and the staff are very polite, smart and cheerful. Buffet breakfast is excellent with many choices for a person to choose from. The rooms are modern, fresh appearance and are of a high standard. Having stayed here previously, if the price is right it's a big yes every time when in UdonThani.

Easily one of the best priced hotels I have found. It was clean, spacious, walking distance to central plaza. Breakfast was simple but good. Front desk was friendly and helpful

amazing stay, hv to say the bed and pillow are the best I tried during my North Eastern Trip. theres some restaurant opposite the hotel and also a large parking area so it suits for both leisure and biz

I selected to stay at this hotel again after my last time to stay here was a great experience. Unfortunately, today is not a good experience and I think I won’t come back and I do not recommend this hotel to my friend too. I was checked in at 1.00 pm. The front staff informed me that normal they allow to check in at 2.00 pm but today she will allow me to check in early. Unfortunately, after a few minutes she informed me that she has to change to room due to the room that gave to me has a problem about the toilet. Fortunately, that I did not unpack my bag yet. The excited and bad experience happened after I slept since 21.00 pm. I had to woke up since 23.00 pm due to the guest at room 310 making a loud noise al the time. I tried my best to be patient with it. Then at 00.10 am. I had to work up again from the noise from room 310. Then I made a call to night front office staff to inform 310 for decreasing their voice. However, till 00.25 am the room 310 still made a loud noise thus I called to the front staff again, but the noise was not decrease. That means the night staff did not know how to manage the guest who disturb other and did not know how to solve the problem. This is very bad that the staff allow another guest to disturb the resting time of other guests. Then the staff did not know how to solve the problem for me. I have to manage the loud noise by myself which turn on TV with the maximum noise at 100 due to I already work up and can’t not sleep anymore. I have to work up at night and can’t not sleep any more due to the poor training and unprofessional staff that don’t know how to manage the situation with noisy customers. I could not imagine in case it has an incident happen at this hotel how could the staff help and assist the customers. If you would like to stay in a nice hotel and proper professional handling of customer service, I think Brown House Hotel is not the right place to stay. I would not recommend this hotel to my friend and this will be my last time to stay her.