Udon Thani Ban Lueam Hotels

First the good. The staff was friendly the rooms were large and the beds were comfortable. Now the bad. I wouldn't call this a 4 star hotel, more like a 2.5 star hotel. Its a very old hotel. They didn't have outlets to plug your phone in on each side of the bed, only on one side. So my wife could plug hers in, but mine I had to plug in across the room. So if I woke up and wanted to know what time it was, I had to get out of bed and walk across the room to find out. There was a stale odor as if someone had smoked in the room before and the cleaning didn't remove it, even though we asked for a non smoking room. They only have one size of pillow, those big huge ones. I have a bad neck so I need to sleep on flat pillows. Twice we requested flat pillows, something even 2 star hotels I have stayed in have. One time they brought me two pillows in one that were rock hard and no good. The second time we asked they brought the same pillows we already had. So my sleep suffered for this. The hot water was scolding hot if you turned it on more than one cm of a turn. I almost burn myself getting in the first time. We were supposed to receive a free breakfast, but when we asked, it was only breakfast for one person and the other had to pay. So we opted to give our money to a local breakfast place outside the hotel instead. That was very disappointing as my wife is pregnant and likes to eat right when we wake up. Instead we had to shower and drive around for a while before we could find something. They should state that the free breakfast isnt for a couple but for a single person. We probably would have booked another hotel if we knew it was like this as every other hotel I have stayed has given breakfast for a couple, and they were not even four star. My wife and I got married while we were there. When we came back to the hotel, we saw the GM standing at the front desk doing some paperwork. We know he was the GM as he had been waiting at the door waiting to host some policeman/military man in the foyer. We took some photos in the hotel, and when we walked by the front desk where he was now standing, he glanced up and didn't even give us any congratulations or anything, just went back to what he was writing. My friend back in Canada is GM of two hotels and I know if that was him, he would have made a big deal out of it, or at the very least given a heart felt congratulations. But this GM, did nothing. Bottom line, I would not stay at this old hotel again nor would I recommend it to anyone else.

I like how they decorated hotel like i am in Arabic country,the room so clear and smell good.recommend!

Super clean and tidy hotel with convenient kitchen & dining facility for coffee and breakfast. Close the park and lake with free bicycles to ride included. Everything functions perfectly and staff is very friendly and attentive. This is a return visit and would stay again… highly recommended for value and convenience.

Older large hotel undergoing renovation to update. Courteous and helpful staff, large buffet breakfast, uniquely shaped rooms with big windows, many mirrors and good lighting. Great location across from the park and bike trails. Pool is shared with swimming classes or else pretty much empty for guest swimming.

Overall good. The room is spacious. But I have to deduct points. The hotel is not soundproof at all. You can hear everything that anyone does. The sound of the water sprayer, the sound of people taking a shower. But if you sleep soundly, it shouldn't be a problem. Good breakfast. Plenty of parking. Easy to get in and out. Very close to the city.

Nice locations, few meters away from the Nong Prajak lake. Staff is friendly and can help organise trips to famous Udon’s landmarks. Room is basic but very clean. Rooftop has a really good view to the lake. This could be better used but the hotel for evening and morning use.

I've already stayed here twice and would likely return for a third visit. My only suggestion is for them to add a refrigerator; that would be a fantastic improvement! Everything else is perfect, but the lack of a fridge is the only small drawback.

Very good value for money. Very clean room. Everything works properly. Comfortable bed. Air conditioner works well. Sockets and switches in the right places. Very good water pressure. Perfect hot water setting.

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Good price, overall okay, but there is no elevator. It may not be suitable for those who can't climb stairs.