Guest User
September 30, 2024
Overall rating: (1-5, where 5 is excellent) room quality: -cleanliness: 5
- comfort: 4
- amenities: 3 service: - front desk: 5
- housekeeping: 5
- room service: 1 amenities: - breakfast: 5
- pool:5 location: - proximity to attractions: 5
- accessibility: 4 additional comments: the stay was good in neat and clean property with a rooftop restaurant, pool, and view of lakes. Suggestions for improvement:
1. The room service was really time-consuming. However, the f. O. Employee suggested no outside food is allowed and you can enjoy the meal in dine-in or restaurant. 2. Taste: the food taste needs to be enhanced. Didn't find value money. 3. Room readiness: the room wasn't ready after the checkin. As amenities in bathroom, room landline, tea cups were missing, and even television wasn’t working.