I love this hotel. The position is so romantic, overlooking a large lake. The architecture is magical, the rooms pretty. I have stayed here twice before , the last time about ten years ago and each time it was magical. Not this time. There were so many issues, primarily with staff and lack of training. It started with housekeeping entering the room without knocking, rather embarrassing! Transit boats not turning up, sloppy service in restaurants but the final straw that broke the camels back, rancid meat being served at dinner. The smell was so bad that it was impossible to mistake for anything other than seriously off meat. How any kitchen could cook it and send it out is beyond me but more seriously it could have resulted in serious food poisoning. The management were deeply apologetic and bent over backwards to rectify the situation but it was a very serious incident, which should never of happened. Ultimately there are serious staff tracing issues in all departments at this once fantastic property.