El Boutique Hotel

Great

Very clean, great location, nice and great rooms, good mattresses and in general the hotel is much better than this rate fireworks in Israel, thank you for all your helpe, and all the info we get, I would like to recomand this place

It was our favorite hotel before and we were frequent guests until this visit the guest trek around and room service were zero. Since we are a couple we expected to have towels for both , there was one big towel only , we requested couple of times and no towels arrived until we went to the reception. There is a tv in the room , but no remote control…after waiting an hour we called and they said they were still searching for a remote ! At last we didn’t expect such a terrible service !

WORST HOTEL EVER. Below is everything we hate about the hotel: * YOU CANNOT SLEEP IN THE HOTEL BECAUSE OF THE ROOFTOP LOUNGE PARTY WITH LOUD MUSIC UNTIL VERY LATE AT NIGHT. We called the reception and they told us it is mentioned on booking even though we didn't use booking to reserve. We didn't even get an apology. We even contacted them on whatsapp without a reply. * Horrible customer service altogether. * Overpriced: we paid 170 USD for one night. * There was no one to help us with our luggage. Not even a smile at the reception. Horrible customer service. * no fridge nor water heater inside the room and if you had food, you have to store it outside the room. * the shower heads were leaking, * We had to call the reception to turn on hot water because it was turned off. * The hotel is valued for its view but at the same time the glasses are see through and thus you have to close the curtains because the people walking on the street can clearly see your room. * for 170 USD, you don't even get an open buffet breakfast. Instead you get to order at most 6 (tiny plates) in a weird system. * they even consider a single pancake to be a plate among the 6. What a scam? * Even though the soaps in the room are organic, the tea they give you is just a plain lipton bag. Shameful. * The smell of the towels were not fresh at all. WORST HOTEL EVER.

To start, the location is good. The view is good. The room is comfy and relaxing but the service of the morning breakfast was bad. Talking about the food also was disgusting. The food came cold : omlette foul balila , and the foul looked really bad like it was crushed up in the kitchen. The plate of the white cheese was water and some of the Halloumi were yellowish . The cup of the cappuccino was really messy. I didn t enjoy it at all in the restaurant. Yesterday at NYE party, we ordered 4 times Edamame and we didn't received in our table. Tho we were the first person entering the party. We still here in the hotel and we called 100 (the reception) ordering a big bottle of water and they came with 2 little bottles. To add that The menu of the hotel restaurant wasn't clear at all. Anddd ATTENTION TO THIS : THE OUTDOOR SITTING OF THE BREAKFAST WAS REALLY MESSY AND IT WAS SO COLD!!!! We can't even sit inside to eat. BAD EXPERIENCE WITH BOUTIQUE HOTEL I DON'T RECOMMEND THE RESTAURANT At ALLLLLLLLLLLLL. This hotel is made only to sleep. Thank u to make my NyE this bad