DeSoto Beach Terraces

We stayed in one of the villas. We were only staying for one night. We were not given any instructions on where to check in, as the villa was locked and we had to rely on a nearby resident to direct us to the hotel about 2 buildings down. Upon entering, we discovered the bathroom commode was leaking and there was water all over the bathroom tiles. They had to come and repair that. Then my husband opened the cabinet under the kitchen sink and it was filled with wet bugs and food that must have leaked from the kitchen sink. There was also an odor coming out of the cabinet. We called the desk and were told that there wasnt anyone on staff who could take care of it till next day. We were checking out in am so we were stuck with it. When checking out we asked the manager for a reasonable adjustment on the room due to the condition and maintenance needed, and we were only offered 10 percent discount which we refused.

Housekeeping was not good. Dirty bathtubs, filthy rugs throughout apartment. It smelled of dogs it never looked like it was cleaned. The bedding was clean though.

The proximity to the ocean was fantastic. Our room had a damp odor, the fans and blinds were extremely dirty. The terraces see like they could use an update.

Great location Great location, great large space. Great view. Close to the beach. Decent, clean pool. Beds were not super comfortable, some of the front desk staff were not super friendly, others were nice. Other staff around the premises were friendly. Parking for the terraces was awful. We damaged our vehicle trying to force into the space. More toilet paper and paper towels would have been nice and more clean towels.

Clean comfy stay Clean, comfortable, quiet with a gorgeous view! Staff were super accommodating!

Perfect getaway Was wonderful