Politeness didn't make up for lasso of training by
We head traveled 8 hours to see our neice. We stopped at the hotel first. The first room on the third floor had not been cleaned yet. We went back down to the entry and asked for a different room. The person in charge was very apologetic and nice. The new room was clean. I couldn't figure out how to get local stations so i could watch the superbowl after visiting our neice. I called the desk and again the person was polite but hasn't bedeviled trained in how to make the tv work. She turned the game on down in the libby so i could watch.