Es Apartments

First of all the address is difficult to find because setlite navigation directs until the beginning of area only. No parking at premises. No lift to the apartment floor only upto the restaurant. We booked the room for 3 adults and one child, but the room was equipped with 2 beds only, then they put one bed and a sofa bed in the living hall without any air-conditioning or fan in the temperature of 30 degrees. We moved one bed from hall to the bedroom by pushing the two beds together and managed to sleep four of us there as the bedroom has air-condition. No clear signs or guidance for swimming pool, so we were lost and chased by a big dog, put our life at risk then never try to go to the swimming pool. Restaurant is very expensive, 5 litres can of water in the surrounding shops was for 25-35 liras, they charged us 150 liras, ridiculous.

CUSTOMER SERVICE IS NOT GOOD..... on arrival the hotel looks beautiful, the apartment was ok inside, very tired and in need of some tlc but the winner was definitely the beauty view from the balcony but sad to say that was the highlight of the hotel. We were disappointed that we had to pay £50 for air conditioning, due to it being around 30° in the evening so we had no choice yet this wasn't stated on the hotel website or the Jet2 hotels details on booking, just states "air conditioning".... Also the hotel website states FREE WiFi but again, we were disappointed to find that the WiFi only works in the restaurant area and they seem to have blockers to the hotel rooms as we could not get WiFi in the room even though we were directly above the restaurant area, and because I needed internet access for work and having 2 teenagers, this meant we had to buy roaming packs costing £100. The Hotel is also a self catering hotel yet only has 2 small crappy electric hobs that didn't even work and maintenance had to change it. NO toaster, NO microwave, NO oven.... That wasn't a massive problem as we did enjoy eating out to be fair but we still expected more from a "self catering" hotel... They didn't even have an iron in the rooms, when asked they didn't have one at all in the hotel so some of our clothes we could not wear. When I spoke to the staff about all the issues they got aggressive very quickly and could only reply "YOU HAVE TO PAY, LIKE EVERYONE ELSE" My partner and kids felt very uncomfortable at this point and borderline intimidated so we decided to just pay the bill and leave. Some of the staff were very friendly and the housekeeping is ok although they didn't clean the floor the entire week and seemed to just do the minimum of cleaning. We absolutely loved the views we got from the balcony but that's honestly all I can say we enjoyed from the hotel, if you have any mobility issues then this hotel is definitely not for you, they do have a lift to the main reception area but then it's a lot of stairs to the rooms. Overall, Turunc was beautiful and we will most definitely be back but we will not stay at this hotel again.

The location : Turunc is a small harbour village nestled beneath a large mountain area which brings welcome shade when the sun goes down in the evening. On one side there is the harbour (where Es is located) and over the tiny bridge is the beach front area. There are a couple of small municipal beach areas but all the seafront restaurants have ‘free’ beach areas where you can spend all day for the polite price of at least one drink. We found ourselves there most days and spent very little and were never hassled. The village : Turunc is quiet and much calmer than Icmeler and Marmaris. There are dozens of bars and restaurants. The ones we visited were pleasant, friendly and the food was always very tasty. You’ll struggle to find bad food or service here. Everyone is very friendly. The apartments : ES has 2 apartment blocks on a steep hillside. The lower one houses the restaurant and bar and the higher one has apartments and the pool. There is a lift from the harbour to the first block. There are a series of steps through their well maintained garden areas to the 2nd block. The pool is small but it is in the sunshine all afternoon and we never found it to be busy. Infact most days we were the only ones there. There’s no beach bar but instead you’re left to your own devices to relax and soak away the day. Perfect for relaxing and reading. The restaurant : The ES restaurant isn’t busy but it really should be ! The staff do everything they can to accommodate you and the food that we had there was made with good quality produce and freshly cooked. Their Fillet steak is amazing ! Melts in the mouth. Every day they offer Turkish breakfast, fruits, yoghurts or toast and jams/honeys served with tea or coffee. The restaurant overlooks the harbour and is in a beautiful location. In the evening the bar stays open until around midnight but thankfully they don’t have loud music playing and it’s a nice place to spend some time with a glass of wine (Ask Fatih for Petrol haha). We stayed self catering with BnB and we were never hassled into eating at the restaurant in the evening but when we did dine there we were treated like old friends and had a lovely time. The rooms are nicely decorated with very comfy new beds, TV’s, small kitchenette and also air con and a safe for a small standard fee. The air con is a must. The front apartments have truly amazing views over the harbour. They’re spacious and although they have simple and basic equipment, they are more than adequate. We stayed for 10 days and ate at home 4 of those nights. There is a well stocked Migros supermarket just around the corner so you’ll not be without supplies. There is also a superb bakery in the village. Occasionally, as the water heating is from the solar panels, at busy times we had to wait for enough water for an evening shower but that was no inconvenience at all and only ever a wait of around 10 minutes. The rooms are cleaned every day with fresh towels and bedding by the lovel