Trump Turnberry

Joined friends for Saturday afternoon tea. The food was just above average and the tea was cold. Three of our cups were dirty with lipstick marks. The service was really poor. Particularly as this is a five star hotel. We were visiting expecting to be treated as special guests, not as though we were sitting in the local cafe. It really took away from the experience. The hotel itself is beautiful but guests need to be made to feel special if you’re in a special place.

Firstly it pains me to leave this review as I greatly admire the owner of this hotel but I don’t think he knows how it’s run. Mr trump is a remarkable man this hotel is not. It’s greatly overpriced for a mediocre hotel we booked a room through the vio site £620 for a deluxe room we arrived and were given our room I must point out the valet was a lovely chap very accommodating did not get he’s name. We checked in all good given room number they said our bag would follow. We went in to room it was small and well used with a view of another building ten feet away and as we sat waiting for luggage which never arrived we noticed that the complimentary fruit was rotten looked two weeks old and room was rough so we went down after 30-40 minutes to complain still no luggage. They said the fruit left on side was disgusting and apologised and bumped our room up to a balcony room which should cost £1100 believe me not worth it but we tried to enjoy. I’ve stopped in other hotels with much better rooms for circa £300 but were there now got washed went down stairs booked food in the restaurant 1904 for 7.30 pm so while we were waiting we ordered two drinks at bar vodka lemonade and a house wine cheap wine cost £39 pounds for these then into restaurant I have never had worse over priced food I’m my life we sent one dish back uneaten still tried to charge us for it rubber off scallops when your next to the sea unbelievable then a starter one voul a vont cheap freezer type £24 it’s a joke but we went up and retired ensured breakfast would be good omg what can I say it was unbelievable bad cheap over cooked eggs I can not express what a bad breakfast this was on the hole I’ve stopped in better Hilton’s bad service bad food mediocre overpriced rooms unfortunately I would never stop there again a sleep in would be better

Just spent the day here at a wedding last weekend, beautiful hotel, lovely staff. The Crystal Ballroom where the wedding was held was stunning although the dance floor could have been bigger. My only negative comment I have and I was very disappointed was that the hotel had no champagne glasses, which I found astounding that such a prestigious hotel had run out of them.

Booked initially for 3 nights ended up staying 5. Absolutely loved this hotel. The staff were so welcoming, nothing too much trouble. Lucy, she can change a bed so quicky! Food is gorgeous, spa is so relaxing and the treatments are just fabulous. The hotel is spotlessly clean. No faults or criticisms. Perfect recharge holiday and we are not golfers! Cant wait to come back

A very special place and magical when the sun shines and the Piper is playing!

Attended the Sunday Brunch 4th August Both my wife and I became violently ill approx 24hrs after attending We were not the only complaint and others have made a similar complaint as confirmed by Turnberry management. Turnberry deny any fault on there part and put it down to a possible virus Just reaching out to others who may have attended the Brunch 4th August who may have had similar symptoms.

Amazing property. The fact that the remodel of this resort costed more than double what it was purchased for should explain enough. It is in amazing condition and the staff services it as a proper 5 star hotel. All amenities and levels of service are 5 star. It is a must visit if You are on the west coast of Scotland. The golf is just as spectacular as the hotel. Rooms, food, over all experience was amazing.

Another wonderful weekend at Turnberry. Always a warm welcome on arrival All Staff from lighthouse to golf academy to 1906 so willing and incredibly helpful Lunch at the Duel and the Sun, dinner in 1906. Food and service in both areas very good Hotel and spa is always very clean Hoping to be able to visit again next year