Swissôtel Resort Bodrum Beach

The hotel location is far away from every thing marina new and old You need every time to go the taxi approximately 600 tl goning and 600 tl coming The customer service in this hotel needs to be improved not as standard of the name swisotel Im a continuous gust in ist swesotel i never felt this before the staff was dealing with us as we are nothing The breakfast was horrible i had an stomach pain from first time i never went back all my stay because of bad service from blond staff i think she was the breakfast area manager when she see that im arab lady she was talking to im nothing I forgot my buff in a taxi since 11 pm they told me the will check cameras however i inform them while the taxi on the gate but the didn’t do anything next morning i called the reception to aak about it they informed me that the didn’t find insest to try again then they called me that the found it but the taxi will bring it he needs 600tl to bring the receiption staff and his front office manager was very angry and shouting at me even im a lady Both this incident I discussed with 2 front managers non of them do any thing i was feeling unsecured there really the hotel not suitable for goulf countries nationalities an email was send to trip.com but no action

My honeymoon trip. Amazing hotel with nice staff, professional service The interior design of whole hotel it’s fabulous 👌🤩 Clean beds, very good breakfast 🍳, amazing view and the hotel interested about all small details 👌 I recommend it

This was a nice property but our room was a little run down. For example, our sink faucet was faulty and the sink would not drain properly. The shower also had damaged parts that could have been fixed. Many parts of the room required repair. Additionally, I had to write a note for housekeeping to refill my body wash, as they did not do it on their own. Overall, it was a nice hotel/resort and the staff are very helpful. I would also like to add that the room service food and restaurant food in the property is amazing, but for the price the property needs to repair the rooms.

Hotel upgrade required Hotel has spectacular views and is clean enough. Cleaning needs to be deeper because of the smell emanating from bathroom drain/toilet bowl. Watchfulness is needed when orders for birthdays are expected from abroad so that what is ordered measures up to the amount paid for it