Motto by Hilton Tulum
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Motto by Hilton Tulum
Avenida Coba Sur S/N, entre Calle, Colonia Centro, Tulum, Quintana Roo, 77760, Mexico
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We Price Match
Highlights
Free parking
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Spa
Gym
Private parkingFree
EV charging station
24-hour front desk
Luggage storageFree
Bar
All amenities
Property Description
Daily Mandatory Destination Charge includes: $10 daily food and beverage credit for use in hotel rooftop bar; beach club access to Bagattelle and Vagalume; daily parking for one vehicle; bicycle rental, one per room.
Nestled in the heart of Hunab Lifestyle Center, Tulum's premier shopping and dining destination, our boutique retreat offers a seamless blend of modern comfort and local charm. Thoughtfully designed for flexibility, our accommodations allow guests to enjoy up to five connecting rooms, perfect for families or groups traveling together. Located near breathtaking cenotes and directly across from the lush Jaguar National Park, we're just 10 minutes from the vibrant city center, where local artisans showcase handmade treasures. Stunning Mayan ruins and pristine beaches await within five kilometers. Relax with jungle views from our two rooftop pools, energize in our fitness center, or indulge in a rejuvenating spa massage.
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7.3/10
Fantastic hotel! Staff were very friendly and always helping me with any questions
All 109 reviews
Surroundings
Airport: Tulum International Airport
(43.1 km)
Landmarks: Rooftop Fitness Center
(<100m)
Landmarks: Big Charro
(<100m)
Landmarks: Equinoccio Art Gallery TULUM
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Junior Queen Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
12
1 Queen Room-Mobility And Hearing Accessible With 3x3 Shower
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
15
Flex Room 1 Queen Wall Bed Roof Top Level
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
11
2 Room Family Suite-2 Queen Beds 1 Twin Bed
2 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
13
Bunk Beds-1 Twin over 1 Queen Roof Top Level
1 Bunk bed and 1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
17
Flex Room With 1 Queen Wall Bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
10
1 Queen Bed Mobility/Hearing Accessible Room With 3x3 Shower-View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
14
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
11
Bunk Beds-1 Twin Bed Over 1 Queen Bed
1 Bunk bed and 1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
1 Queen Bed Roof Top Level
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
Hide Room Types
Guest Reviews
7.3/10
109 reviews
Verified Reviews- Cleanliness7.6
- Amenities6.9
- Location7.3
- Service7.4
Average for similar properties in Tulum
AI Summary
The accommodation boasts modern amenities like a gym and rooftop pool with stunning views. Guests appreciate the friendly and attentive staff. However, some find the rooms small with limited views and noise disturbances.
Dianaafr
July 18, 2025
Housekeeping is only done every other day.
No bottled water in the rooms.
You can hear absolutely everything that happens in the hallways from the room.
The rooms are very narrow.
Plus, the fees or taxes they charge on the day of check-in for the services provided are excessive.
The bed isn't that king-size.
Nice hotel, but a big disappointment.
Original TextTranslation provided by Google
Mary
November 15, 2024
shi s
The facilities are too poor, the wash basin is blocked, the toilet is blocked
Original TextTranslation provided by Google
Guest User
December 23, 2023
Very modern and clean hotel!
Except small bed for 2 people and very small rooms! Tulum very expensive restaurant on the beach
Recommends the aldea sama sector a1 km from hotel motto
Restaurant a bit more reasonable
Original TextTranslation provided by Google
AKIRA GUSHIKEN
September 5, 2023
The good service
Original TextTranslation provided by Google
Guest User
May 28, 2023
The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in.
Other staff are friendly
Original TextTranslation provided by Google
Guest User
March 17, 2023
The bath water itself is very small, and the water suddenly cut off in the middle, so I came out to wait for the water, and then went in for a bath after half an hour. It is not soundproof, and the rooms are designed to be close to each other. In the morning, the sound of cleaning the doors of each room made me unable to sleep.
Original TextTranslation provided by Google
Guest User
March 17, 2023
Staying in a youth hostel hotel at the cost of a domestic five-star hotel, the most rudimentary hotel in the itinerary, does not provide water and breakfast, it is really expensive and small. Very few people give negative reviews. This time I stayed for the Hilton name, so disappointed. It should be said that this Hilton is not the other Hilton? Otherwise it really subverted my impression of Hilton.
Original TextTranslation provided by Google
Anonymous User
February 12, 2023
The room is very small, the facilities are very good, as is the roof top.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Gym
Private parking
Free
EV charging station
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Bicycle rental
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Cafe
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Bicycle rental
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Tour and ticket booking service
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Health & Wellness
Gym
Ziplining
Off-site
Spa
Additional charge
Yoga session
Activities
Eco tours
Off-site
Public Areas
Shopping mall
Water purifier
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Clothes steamer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Coworking spaces
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$54.26 (approx. PHP 3,156.56) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2022
- Number of Rooms: 115
Daily Mandatory Destination Charge includes: $10 daily food and beverage credit for use in hotel rooftop bar; beach club access to Bagattelle and Vagalume; daily parking for one vehicle; bicycle rental, one per room.
Nestled in the heart of Hunab Lifestyle Center, Tulum's premier shopping and dining destination, our boutique retreat offers a seamless blend of modern comfort and local charm. Thoughtfully designed for flexibility, our accommodations allow guests to enjoy up to five connecting rooms, perfect for families or groups traveling together. Located near breathtaking cenotes and directly across from the lush Jaguar National Park, we're just 10 minutes from the vibrant city center, where local artisans showcase handmade treasures. Stunning Mayan ruins and pristine beaches await within five kilometers. Relax with jungle views from our two rooftop pools, energize in our fitness center, or indulge in a rejuvenating spa massage.
Frequently Asked Questions
What is the cancellation policy for Motto by Hilton Tulum?
The cancellation policy for Motto by Hilton Tulum varies depending on the type of room and booking conditions.What is the cancellation policy for Motto by Hilton Tulum?
What are the check-in and check-out times at Motto by Hilton Tulum?
Standard check-in time at Motto by Hilton Tulum is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Motto by Hilton Tulum?
Can I bring my pet inside the Motto by Hilton Tulum?
Pets are allowed on request at Motto by Hilton Tulum. Charges may be applicable.Can I bring my pet inside the Motto by Hilton Tulum?
How far is the Motto by Hilton Tulum from the closest airport?
The closest airport is Tulum International Airport, and it is about 48 mins from hotel by car (43.1 km).How far is the Motto by Hilton Tulum from the closest airport?
Is airport shuttle service offered by Motto by Hilton Tulum ?
No, the Motto by Hilton Tulum doesn't offer airport transfer services.Is airport shuttle service offered by Motto by Hilton Tulum ?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 43.13KM |
| Average Price From | PHP6507 |
| Hotel Star Rating | 4 |