When you stay at Itza Hotel Akumal - Hotel - Hostel in Akumal, you'll be by the ocean, within a 5-minute drive of Akumal Beach and Riviera Maya Golf Club. This hostel is 1.7 mi (2.7 km) from Half Moon Bay and 2 mi (3.2 km) from Yal-ku Lagoon.
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9.1/10
Great
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 25 Reviews
Surroundings
Airport: Tulum International Airport
(66.9 km)
Landmarks: Diverz Den
(<100m)
Landmarks: Iglesia Biblica Bautista Jesus Es El Camino
(<100m)
Landmarks: Akumal Art Walk
(160m)
Landmarks: Domo Campo Deportivo,Akumal Pueblo.
(250m)
Landmarks: Akumal Arte Gallery - Artesanías & Souvenirs
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Shared Dormitory
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
Check Availability
4
Comfort Shared Dormitory
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Electric fan
Room Details
Check Availability
5
Family Quadruple Room
1 King bed and 1 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
8
Comfort Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Guest Reviews
9.1/10
Great
25 reviews
Verified Reviews
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
Average for similar properties in Tulum
Most Mentioned
AI Summary
The hotel excels in cleanliness and comfortable beds, with a cozy atmosphere. Guests appreciate the delicious breakfast and varied menu. Its prime location offers easy access to the beach and attractions.
Victoria
March 2, 2025
Eduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon.
Guest User
February 1, 2025
We really enjoyed our stay at the hotel. All the staff are very friendly and there is a family feeling. In the morning we eat pancakes and drink coffee together. In the evening you can watch the sunset in the pool on the roof. You can use the kitchen and grill. It is only a few minutes' walk to the beach.
Original TextTranslation provided by Google
Cannella
November 21, 2024
Un posto delizioso, personale gentile, situato in una posizione strategica, lo consiglio vivamente
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Erick
February 3, 2024
Good if you plan on just leaving bags somewhere.
You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us
Natalia
October 9, 2023
Great Location and Value
The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!
Guest User
May 4, 2024
Super lovely, quiet, clean, and comfortable hostel. It was my first night of real rest once I made the decision to switch from another hostel in the neighborhood. The staff is so lovely, breakfast was very fresh and filling. I booked for one night and ended up staying three.
Pat
March 2, 2024
Excellent hotel, super friendly staff, highly recommend
Guest User
February 29, 2024
The hotel is brand new and as someone who has stayed in older hostels before, it felt like a luxury vacation. The highlight for me was the pool with a panoramic view. The hotel is in quiet Akumal but with a collectivo or taxi you can get to Tulum or Playa del Carmen in no time.
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Services & Amenities
Most Popular Amenities
Snorkeling
Off-site
Diving
Off-site
Parking
Free
Wi-Fi in public areas
Free
Fax/copying service
Luggage storage
Smoking area
24-hour front desk
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Parking is available Off-site parking.
Parking
Free
Business Services
Fax/copying service
Front Desk Services
Safe at front desk
VIP check-in service
Luggage storage
Lockers available
24-hour front desk
Languages Spoken
French
Spanish
Public Areas
Shared kitchen
Smoking area
No smoking in public areas
Water purifier
BBQ
Health & Wellness
Snorkeling
Off-site
Diving
Off-site
Cleaning Services
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes dryer
Safety & Security
First aid room
CCTV in public areas
Smoke detector
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeContinental, Gluten-free, Vegan, Vegetarian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Number of Rooms: 16
When you stay at Itza Hotel Akumal - Hotel - Hostel in Akumal, you'll be by the ocean, within a 5-minute drive of Akumal Beach and Riviera Maya Golf Club. This hostel is 1.7 mi (2.7 km) from Half Moon Bay and 2 mi (3.2 km) from Yal-ku Lagoon.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This hostel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Limited parking is available onsite.
Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Prepare your meals in the shared/communal kitchen. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Itza Hotel Akumal?
The cancellation policy for Itza Hotel Akumal varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Itza Hotel Akumal?
Standard check-in time at Itza Hotel Akumal is 15:00-24:00 and check-out time is 12:30.
Does Itza Hotel Akumal provide breakfast?
Yes, Breakfast is offered at Itza Hotel Akumal. Breakfast option(s): Continental, Gluten-free, Vegan, Vegetarian.
Can I bring my pet inside the Itza Hotel Akumal?
As much as we love pets, unfortunately, we are unable to accommodate them in Itza Hotel Akumal.
How far is the Itza Hotel Akumal from the closest airport?
The closest airport is Tulum International Airport, and it is about 1 hour 3 mins from hotel by car (66.9 km).