Jashita Hotel

My mother and I stayed at Jashita and I cannot say enough good things about our fabulous vacation! It was the BEST! My mom is 81 year old. I was looking for the perfect place for us to spend quality and peaceful time together. The concierges and staff were unbelievably kind and helpful. We LOVED and appreciated Rosa, Brenda, Cristina, and Cecilio. They went the distance to make everything comfortable and we felt deeply cared for from the moment I was booking the vacation and communicating on WhatsApp, throughout our time there, and after we returned home. It was a great pleasure. Jashita arranged our private driver from the Cancun airport down and back. It was easy and safe. Our driver drove very carefully and focused on the road (not on her cell phone - ha!). Jashita was very safe and the restaurant was delicious. The wait staff were loving and kind and we adored Clemente! The Friday night belly dancing show was the icing on the cake. What a treat! We enjoyed all the fellow travelers visiting from around the globe. Everyone was so relaxed, happy, and kind. The ocean was warm and peaceful and it was very easy to get in and out of the water which was perfect for my mother. Snorkeling was very accessible and Fernando made sure we had the equipment we needed at the Adventure Shack. We did two day trips outside of the Jashita property. We took a taxi to the Akumal Monkey Sanctuary and also did a two cenote tour organized by Jashita. Byron took wonderful photos of us and sent them via WhatsApp. He was great! Overall I cannot say enough good things about Jashita. It was an absolutely perfect vacation and my Mom and I will treasure the memories forever. Our appreciation abounds! What a special place. Thank you!

An amazing Italian/ Mexican fusion, a home away from home. We feel honoured to have been a part of the Jashita Familia, even just for a very short time! We stayed 8 days, and truly loved every moment. If you’re looking for a very calm, inviting atmosphere, a safe haven to rest and rejuvenate, look no further. I sincerely hope this place never changes. I would come back twice a year if I could. So let me tell you a little about our stay… TRANSPORTATION- the hotel arranged transportation for us to and from the airport, with the same amazing driver! We could have rented a car as well, as there is secure parking available onsite. It was our first time to the area so we were happy to take the arranged transportation to visit the ruins (parking seemed like chaos there) and cenotes (which was actually nice, we didn’t do a guided tour we just had a driver and arranged to hop around cenotes that were close by- it was great, felt very safe the entire time). The BEACH. It was amazing. The water was SO warm! The bay is a small sanctuary from the windy days that can hit Tulum, even on the windiest of day you can still swim and snorkel with ease. The hotel has marked and cleared a path from the main water entrance out to the bay, that you can swim and touch the entire time. It’s a lovely wild bay, full of wild sea creatures to explore and respect while venturing into their home! Having the ability to swim and then stop and stand for a moment is incredible. We saw lots of beautiful fish, a stingray and many small little reefs to connect with under the sea. The beach & pool LOUNGE AREA was impeccably kept, with staff committed to keeping the seaweed cleared, and the seating, comfortable and areas almost spotless. This is not a party beach/ hotel, and I was thrilled about that! For the most part everyone staying there is relaxing, and enjoying the natural sounds of the surroundings. It was such a beautiful part of what makes this place truly special! It is a family friendly space, but those bringing their children were all very respectful of how everyone was spending their time. The adults only pool was a great option as well, although I do always enjoy hearing the laughter of children- something so special about it! BEACH SERVICE, around the pool and literally anytime you wanted something was impeccable! We felt really taken care of! Any requests we had were always met with kindness and compassion, and the team members truly went above and beyond to make things happen! As someone who paid to stay at Jashita, I am happy they charge a fee to access the beach for anyone not paying to stay at the hotel already (I noticed a few reviews that were unhappy about this) the sun beds, snorkeling and service alone are well worth the cost to visit incredible spot. The POOL options were stunning, the rooftop pool is truly something unlike anything we’ve ever seen! Sangria Hour from 12:30-1:30 was a hit, and we don’t really drink that much, but we really enjoyed

We loved this property and would gladly return. The hotel is the right size -- big enough to offer excellent service, a private beach, an elegant restaurant, spacious and well-appointed room, and a lovely spa -- but without the hype and tumult of larger Gulf of Mexico properties. Jashita has a distinctly Mexican look and vibe. Highly recommend for a similar-minded traveler.

Tranquil. Peaceful. Beautiful. Highly recommended.