Wakax Hacienda - Cenote & Boutique Hotel
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1 room, 2 adults, 0 children
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Wakax Hacienda - Cenote & Boutique Hotel
Homestay
Playa Del Carmen, Carr. Cancún, Tulum, Quintana Roo, 77765, Mexico
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Amenities
Sunbathing area
Outdoor swimming pool
Private beach area
Snorkeling
Hiking
Spa
Massage room
ParkingFree
All amenities
Property Description
When you stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in Tulum, you'll be on the waterfront, a 4-minute drive from Tulum National Park and 8 minutes from Xel-Há Park. This family-friendly hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.
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9.6/10
Cleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 65 reviews
Surroundings
Airport: Tulum International Airport
(51.2 km)
Landmarks: Casa Tortuga Tulum
(460m)
Landmarks: Selva Maya Eco Adventure
(640m)
Landmarks: Cenotes Labnaha
(690m)
Landmarks: Mystic Adventure Atv & cenote tour All Trips mx
(760m)
Landmarks: Bahía Soliman
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Standard King Room
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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Two-Bedroom Villa With Private Pool
2 king beds
Has window
Non-smoking
Wardrobe
Garden view
Wi-Fi in room
Hair dryer
Check Availability

6
Suite With Terrace
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

11
Family Two-Bedroom Suite
2 double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Villa With Private Pool
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

3
Standard Room With Two Double Beds
2 double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Junior Suite With Terrace
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.6/10
Amazing
65 reviews
- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Tulum

Review summary
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Location & Natural Beauty: Nestled in a serene jungle setting with private cenotes, lagoons, underground rivers, and lush surroundings. Guests praised the tranquility, exclusivity, and immersive natural experiences.

Anonymous User
March 26, 2024
The room is very spacious, the service is very good, the overall environment is very quiet, and there are many activities to participate in the hotel~
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Guest User
February 3, 2024
The best jungle hotel I've ever stayed in, bar none. Free bicycles, kayaks, and cave exploration activities. But there is only one restaurant nearby and it's a bit expensive.
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Guest User
July 29, 2025

The property was very nice and very well maintained. The service at the front desk and restaurants were outstanding. We found that the food at the resort was very good to excellent. The definite must try is the various Mexican breakfast that they offer. Swimming in cenote was very refreshing given how hot it was. The activities person David was excellent at his job. He took us on several private tours of the resort. The downside to the resort is that it is very buggy and there are tons of mosquitoes. It makes it very difficult to enjoy being outside. Also, we found that the Palapa type roofs hosted a lot of critters and there were droppings on our bed and floor. Our kids also found scorpions and lizards in their bathroom. The resort is about 15 minutes to Tulum ruins xelha park. It is about a 30 minute drive to. Xplor xenses and xcaret. If staying for more than a few days, a rental car is needed given how remote the location is. In terms of suggestions, there should be floor mats placed at the outside of the rooms since a lot of the areas leading to the rooms are not paved. They also have housekeeping and turn down service and they should bring ice along with the filtered water that they provide. The hotel is very accommodating online. We requested an additional bed and a desk and it was in the room when we checked in. They were also very accommodating when we had a late flight and asked for a late check out. The staff at the restaurant were very friendly and accommodating. They modified a lot of the meals to meet my kids picky eating.

Guest User
July 26, 2025

This is my second time at Wakax and it remains one of my favorite places of all times! The perfect place to relax, swim, and simply enjoy the nature. We never left the hotel, they have amazing food, cenote, jungle tours with Mayan houses. Everything that we wanted to do in tulum is in one spot. Would definitely recommend and visit again

Guest User
July 22, 2025

Wakax is a haven away from the touristy part of Tulum, it’s immersed in nature with the most wonderful lake to swim, kayake and paddle board on. There are bikes to explore the 42 acres . If you want peace and to be surrounded in nature and something that is rustic authentic Mexican whilst still being luxurious , this is the place . My only constructive feedback is that I if your staying for more than 5 days it would be good if menu changed or they did daily specials. Make sure you visit Sian Khan Bioreserve , breathtaking !! Staff at the hotel are super friendly and attentive , particularly Cauhtic xxx

Guest User
July 19, 2025

Everything was absolutely perfect : the beauty of the place, the cleanliness of the rooms, the activities offered, and especially the staff. A big thank you to the housekeeping, the receptionists, the restaurant staff, and Vicente, an incredible waiter whose smile we will never forget.

Guest User
July 18, 2025

I found wakax by chance and it was really the best it could happen to us. We had a bad experience in one hotel in tulum and decided to move here. The place is amazing. The way they treat people in accomodate them, thw service they provide ia really incredible. Rooms are fantastic, food is delicious. Amazing for kids as they can do activities in the lake, in the cenote and the Rio with amazing David. I did 1,30 mins massage and also that was incredible. I travelled a lot in my life but this is the place i would reccomend.. Always! Thanks for having us ❤️❤️❤️

Guest User
July 14, 2025

Wakax is the kind of place that’s so tranquil you lose track of time. We were a family of 4. Two adults and two teens. We all appreciated the blend of luxury and relaxation with fun activities. The customer service is excellent. We were created personally with chilled towels and glasses of ice water. Bags were loaded on a golf cart and check in was a breeze. Our room was beautiful, spacious and squeaky clean. Bug repellent for mosquitoes was provided and replenished. The minibar was stocked with sodas, filtered water. Nespresso coffee was provided all throughout the hacienda grounds. The grounds are gorgeous. Each building is welcoming and open to the air. The Yucatán Peninsula in the summer is a hot place, but these buildings are designed in a way that a breeze blows through. Our favorite spot to lounge while having an espresso was in the building above the pool with the arches. We spent a lot of time there in the shade with the breeze blowing, listening to the birds and chatting with our teens. it’s the kind of place you think about coming back to before you have even left. I wish I could remember all of the names of the incredible staff. Of course we remember David’s name, he was incredibly helpful. So much is included for the price of the stay. I certainly think it is a great value. The property is immersed in nature and nothing about it feels commercial. Although the overgrowth of seaweed along the Yucatán Peninsula has made some of the beaches unpleasant I would still encourage everyone to visit. We left the Hacienda to swim with sea turtles and tour the Tulum ruins. The seaweed did not bother us a bit. I may have felt differently if we had stayed at a beachfront resort. I’m so glad we didn’t. I’m so grateful to have experienced Wakax Hacienda.
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Private beach area
Snorkeling
Hiking
Spa
Additional charge
Massage room
Parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Water park
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage

Outdoor swimming pool

Spa

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool with view
Parking
Parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages Spoken
Spanish
Food & Drink
Bar
Snack bar
Public Areas
BBQ
Additional charge
No smoking in public areas
Picnic area
Garden
Smoking area
Health & Wellness
Spa
Additional charge
Massage room
Sunbathing area
Public baths
Hiking
Snorkeling
Activities
Private beach area
Gaming area
Public beach
Water park
Eco tours
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Safety & Security
First aid kit
Intruder alarm
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1975
- Number of Rooms: 52
When you stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in Tulum, you'll be on the waterfront, a 4-minute drive from Tulum National Park and 8 minutes from Xel-Há Park. This family-friendly hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features concierge services, babysitting (surcharge), and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features concierge services, babysitting (surcharge), and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel?
The cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel?
What are the check-in and check-out times at Wakax Hacienda - Cenote & Boutique Hotel?
Standard check-in time at Wakax Hacienda - Cenote & Boutique Hotel is 15:00-22:00 and check-out time is 12:00.What are the check-in and check-out times at Wakax Hacienda - Cenote & Boutique Hotel?
What amenities and services are available at Wakax Hacienda - Cenote & Boutique Hotel ?
Wakax Hacienda - Cenote & Boutique Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Wakax Hacienda - Cenote & Boutique Hotel ?
Can I bring my pet inside the Wakax Hacienda - Cenote & Boutique Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Wakax Hacienda - Cenote & Boutique Hotel.Can I bring my pet inside the Wakax Hacienda - Cenote & Boutique Hotel?
How far is the Wakax Hacienda - Cenote & Boutique Hotel from the closest airport?
The closest airport is Tulum International Airport, and it is about 52 mins from hotel by car (51.2 km).How far is the Wakax Hacienda - Cenote & Boutique Hotel from the closest airport?
Is airport shuttle service offered by Wakax Hacienda - Cenote & Boutique Hotel ?
Yes, at Wakax Hacienda - Cenote & Boutique Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Wakax Hacienda - Cenote & Boutique Hotel ?
About This Property
Nearest Airport | Tulum International Airport |
---|---|
Distance to Airport | 51.24KM |
Average Price From | PHP33376 |
Hotel Star Rating | 5 |