Pepem Holistic Experience - Peaceful Retreat Near Tulum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Pepem Holistic Experience - Peaceful Retreat Near Tulum
Parque Dos Ojos, Supermanzana Km 3.5, Ejido Jacinto Pat, Tulum, Quintana Roo, 77760, Mexico
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Highlights
Sparkling clean
Excellent service
Ideal location
Top local pick
Delicious breakfastShow More
Amenities
Snorkeling
Spa
Parking
Airport drop-off
Bicycle rental
Multi-function room
Wi-Fi in public areasFree
Safe at front desk
All Amenities
Property Description
Located in Tulum, Pepem Holistic Experience - Peaceful Retreat Near Tulum is in a national park, a 3-minute drive from Dos Ojos Cenote and 7 minutes from Cenotes Sac Actun. This hotel is 5.4 mi (8.6 km) from Xel-Há Park and 5.7 mi (9.1 km) from Soliman Bay.
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9.3/10
GreatCleanliness9.3
Amenities9.3
Location9.3
Service9.3
All 38 Reviews
Surroundings
Airport: Tulum International Airport
(59.4 km)
Landmarks: Cenote Taak Bi Ha
(480m)
Landmarks: Two Eyes Cenote
(650m)
Landmarks: Two Eyes Cenote
(660m)
Landmarks: TaakBi Luum
(790m)
Landmarks: Cenote Nahual Tulum
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Jungle Villa Pepem
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Wi-Fi in room
Tea bags
Check Availability
17
Eco Mayan Cabins
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Wi-Fi in room
Electric fan
Check Availability
5
Mayan Gods Cabins
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Wi-Fi in room
Electric fan
Check Availability
10
Jungle Villa Kukulkan
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Wi-Fi in room
Tea bags
Check Availability
11
Jungle Villa Nah-Ha
Bedroom 1:1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Wi-Fi in room
Tea bags
Check Availability
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Guest Reviews
9.3/10
Great
38 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Tulum
AI Summary
The staff delivers outstanding, personalized service and high-quality food, while the Nah-ha cabin features a private pool, bikes, and easy access to cenotes. The decor adds aesthetic appeal.
Alexander Reed K
April 10, 2025
The staff were great, but our room wasn’t secure because the door didn’t lock, the hot water repeatedly failed, and stains were visible in the canopy above our bed. They could not fix these problems. We decided to leave two nights early and the absentee managers refused to allow the concierge to refund our payment for those final two nights. The poolside beds were too filthy to lounge on, too. Avoid Pepem until they get new management. You deserve better.
Tina B
April 15, 2025
Leider musste ich bei Anreise um 10 Uhr abends nach vielen Stunden Autofahrt feststellen, dass mein Zimmer voller Insekten war. Daraufhin habe ich an der Rezeption um Abhilfe gebeten. Als wir gemeinsam im Zimmer waren, ist noch ein Skorpion aufgetaucht, den der Herr vor meinen Augen unter einem Glas ersticken lassen wollte. Nach langem Todeskampf hat er darauf getreten, um ihn zu erlösen. Ehrlich gesagt fand ich das nicht richtig, man hätte diesen auch aussetzen können. Da ich mich nicht mehr wohlfühlte und durch die vielen Insekten kein Auge zugetan hätte, musste ich mich wieder verabschieden und bin wieder völlig übermüdet eine halbe Stunde zurück in die Stadt gefahren, um so spät noch ein Hotel zu finden. Was mir auch gelang. Leider ist mir beim Check-in aufgefallen, dass mein Reisepass noch im Drucker an der Rezeption im Pepem Holistic Hotel sein musste und er mir nicht zurückgegeben wurde. Am nächsten Tag durfte ich wieder eine halbe Stunde hin und wieder eine halbe Stunde zurückfahren, um den Reisepass abzuholen. Mir wurde keinerlei Entgegekommen gewährt, keine Reduzierung des Zimmerpreises aus Kulanz oder sonstiges. Im Gegenteil, mir wurde noch sehr schnippisch auf meine E-Mails geantwortet. Daher: KEINE WEITEREMPFEHLUNG!
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Guest User
March 21, 2025
Un lugar donde se respira la armonía de la naturaleza . Excelente atención, a un paso de cenotes mágicos. Mis agradecimientos a Virginia y Charlie por crear este lugar que invita a recordar que somos parte de esta Vida generosa y abundante; a Pedro y José nuestros anfitriones por su dedicación en los detalles y amabilidad; a Adán , Chef que nos hizo disfrutar del sazón mexicano y a Claudia, mujer medicina que nos regaló unos masajes relajantes y una energía para recomponer la mente y el cuerpo. Vuelvo feliz!
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Guest User
March 16, 2025
The huts are very nice and very a pleasant place to be. The property is very beautiful and peaceful. It’s very fun being walking distance to a bunch of cenote’s. The staff were wonderful especially Adan the chef and his team. His food was amazing. He made it hard to go out and explore for food because it was so great here. A tip, don’t ask for anything specific, just let him make what he’s feeling. For every meal. That being said the Tulum area is sort of an extension of Cancun. Just kind of one resort after another. Not a lot of real Mexican culture. It’s definitely pretty but very busy and touristy. Pepem and its surrounding area ended up being our only area we really enjoyed. The myan ruins were interesting.
Vincent
March 11, 2025
WOW! Staying at Pepem Holistic Experience was so wonderful. Pedro, Chef Adam and the whole staff made the overall experience welcoming, friendly, relaxing and easy and effortless. We stayed at Jungle Villa Kukulcan and ate some incredible food. Chef Adam is so talented and such a warm and authentic presence! I can't wait to come back to Pepem and host my own yoga retreat one day, as it is a beautiful space for healing experiences. We highly recommend this magical haven in the Mayan jungle.
Thank you so much Pepem (means 'butterly' in Mexico!)
Vincent and Roman from Canada
NATALY
March 7, 2025
Falta personal urgente.
Es muy lindo el lugar, pero regresamos llenos d espulgas, y no tienen servicio para la hora de comida, solo desayuno y cena.
No cuentan
Con el personal
Necesario el concinero hace maravillas, mesero, bartender, limpieza hace todo pobre.
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Ubaldo Daniel Merlos
March 8, 2025
Muy amables y totalmente recomendable para descansar
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Guest User
March 7, 2025
We found the overall atmosphere, particularly from the staff, to be very relaxed and uncluttered. The standard of accommodation, facilities and food is truly excellent. The kitchen staff are amazing. There are plenty of activities to do in this local area but really, there is also no need to leave the hotel. One point that we hope the management will address is the morning restaurant music is too loud and the petrol leaf blower around the restaurant are not calming. However Hotel Pepem and its staff served as a perfect stopover for a few nights whilst travelling back from Belize. As Belize is a regular destination for us, Hotel Pepem will be part of the adventure in future. Strongly recommendable!
Services & Amenities
Most Popular Amenities
Snorkeling
Off-site
Spa
Parking
Off-site
Airport drop-off
Additional charge
Bicycle rental
Multi-function room
Wi-Fi in public areas
Free
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Off-site
Transportation
Bicycle rental
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Concierge service
Express check-in and check-out
Front desk (limited hours)
Languages Spoken
English
Spanish
Health & Wellness
Spa
Snorkeling
Off-site
Public Areas
No smoking in public areas
Picnic area
Garden
Business Services
Multi-function room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]09:00–22:00
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 12
Located in Tulum, Pepem Holistic Experience - Peaceful Retreat Near Tulum is in a national park, a 3-minute drive from Dos Ojos Cenote and 7 minutes from Cenotes Sac Actun. This hotel is 5.4 mi (8.6 km) from Xel-Há Park and 5.7 mi (9.1 km) from Soliman Bay.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
At Pepem Holistic Experience - Peaceful Retreat Near Tulum, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 12 guestrooms featuring minibars. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
At Pepem Holistic Experience - Peaceful Retreat Near Tulum, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 12 guestrooms featuring minibars. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.