Aldea Canzul Tulum

Natalie and Mauricio are the best! They welcomed us and took care of every need from delivered groceries to the house, setting up the volleyball net on the beach, restaurant reservations, setting up transportation, to providing onsite garment care as we readied ourself for the various wedding events. The AC in one of the rooms was not working, but they resolved without hesitation. There is security at beach and back access points . The attention to detail, cleanliness, and beach support was as stated by the reviews. This place is nestled in the right part of town with top rated restaurants at a short walking distance. The house Casa Chakte has 3 floors and comfy coves through out the house and a dipping pool can be found to relax and take in nature. Even though there was party music at neighboring restaurants and clubs, this property offers enough privacy and seclusion to feel the comforts of home away from home. You are guaranteed to catch sunrises and a nice ocean view as this house offers a rooftop to lounge in, including a hammock to lay back and hear the sounds of nature. We went for 5 nights to attend brother’s destination wedding and most of our family and friends stayed at various Ahau Collection properties and Aldea Canzul was a true 5 star property from arrival to departure. We highly recommend.

This was an awesome experience right from the get go. We were to arrive around the uninvited early Hurricane. Mauricio who was helping me coordinate the trip, was very reassuring and made our trip finally come true. The house was clean, gorgeous and perfect for our party of 10. Upon arrival to the farewell, all our 4 days were filled with pampering, diligent responses to our questions, great suggestions, and most of all attention to detail. Nat was the most wonderful hostess, always with a smile and just a message away. The most memorable girls trip all because of the hospitality of Nat and Mau. Thank again!!!

Everything was amazing! The homes had everything needed. The staff was extremely responsive and helpful. The grounds are incredible. When we needed something, the staff was there to assist. This is also a very secure spot with gate attendants posted day and night. We felt very safe. This is also in an area with restaurants and shops literally right outside of the gate. Overall, this was an incredible vacation!

My wife and I traveled to Tulum with 17 of our closest friends and family to celebrate our 50th birthdays. The facility is absolutely beautiful and incredibly maintained, but the real story is the staff. They went above and beyond for us at every moment. With such a large group we had a lot of requests and they were always very responsive to what we needed. I can’t thank you all enough for making our 50th bday trip special. Be safe and we hope to see you again soon.

We had a great stay and concierge made sure of it. I have stayed many different places but i have to say this was way above our expectations. Pictures dont do justice to this place. It is in the middle of the party scene yet, it is secluded from it. It had really cool vibe buried into nature and yet not missing any amenities of modern world, surround sound controlled by ipad, well ACed. It was the trip we were looking for but couldnt imagine until we visited this place. Hopefully we will take advantage of the personal chef next time but hey, market was close too so no problem getting any cooking done in fully stacked kitchen!

Everything was PERFECT ! Here for a weekend with friends, first time in Tulum and now I really want to come back ! The houses are just gorgeous, the private access to the beach is amazing and the staff is so warm and welcoming ! Special thanks to Nathalie and Mau who set up perfectly the weekend !

The Aldea Canzul is the perfect blend of great design and hotel-like with its short-term rental experience with amazing amenities. The location in the heart of Tulum's food and nightlife scene is unbeatable, making it perfect for those who want to experience the fun side of the town. Even if you have kids, you are welcome here. The villa's beach is really nice, even though there is a loud beach club next door. Though there is no restaurant on site, they have a private chef who can come to your villa and cook up a storm. Plus, breakfast is brought to you each morning, making it easy to start your day. Lastly, tons of amazing restaurants are right outside the gate, so you won't have to go far to find great food. Although the Aldea Canzul is a great option for those looking for a short-term rental experience with hotel-like amenities, be prepared for some noise – and fun – b/c it's in the middle of Tulum's restaurant and nightlife scene. Unfortunately, the villa is situated right next to a loud beach club, which could be bothersome.