Biwa Tulum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Biwa Tulum
Avenida Satélite Norte, Centro, Tulum, Quintana Roo, 77780, Mexico
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A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.Show More
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Highlights
Free parking
Airport pick-up available
Delicious breakfast
Ideal location
Lots to doAmenities
Outdoor swimming pool
Massage room
Gym
Private parkingFree
Airport pick-up
Luggage storage
Billiards room
Restaurant
All Amenities
Property Description
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 46 Reviews
Surroundings
Airport: Tulum International Airport
(41.1 km)
Landmarks: Tulum Social Pubcrawl
(330m)
Landmarks: TULUMINART - Gallery and Supply
(360m)
Landmarks: Koox Diving Tulum
(370m)
Landmarks: Infinity 2 Diving
(400m)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe Twin Room, Multiple Beds, Accessible, City View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
18
Junior Suite, 2 Bedrooms, City View
Bedroom 1:1 Queen bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
13
Standard Double Room, 1 King Bed, City View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
Guest Reviews
4.4/5
Very Good
46 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Tulum
AI Summary
Located in downtown Tulum, this hotel offers a nice pool, rooftop bar, and beach towels. The staff provides excellent service, and the rooms are consistently clean and spacious, with comfortable beds and great A/C.
Guest User
March 8, 2025
This is the best downtown hotel in Tulum. Staff is friendly and helpful, rooms are excellently maintained. Great central location. Desk staff knowledgeable of the local area and very helpful. Would highly recommend staying at the Biwa. *****
Verified traveler
February 17, 2025
Good value for money
David
February 18, 2025
Great deal
Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value!
Marguerite
February 4, 2025
Great place to stay in Tulum
Loved my room Great layout with plenty of room for luggage and moving around. Very clean.
Comfortable bed and pillows. Lovely pool and roof top bar with sitting area
Walking distance to the main shopping and restaurant area
Friendly and helpful staff
Would definitely stay again
Oscar
January 16, 2025
The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend
Stefan
January 13, 2025
Zu laut, Hotel liegt an einer befahrenen Straße, schallisolierte Fenster sind definitiv sinnvoll.
Zimmer hat eine Küchenzeile, allerdings wäre ein größerer Kühlschrank wünschenswert…
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Flyer56219921028
January 13, 2025
Points that really stick out for us: really clean hotel and rooms, really friendly staff who always say hello and can’t do enough for you, central location to the main street. We loved staying at this hotel. The staff were always smiling and so helpful (thank you so much). The WhatsApp service is excellent for asking questions or requests and the staff speak great English. The hotel was very clean, the rooms were very clean and we like how the floor was washed by the maid each time. There is a roof top area with a bar and sunbeds but nearly every day we checked it was empty - but a great spot to catch a sun tan. The pool area was clean and tidy but didn’t really get the sun (maybe wrong time of year January), but being 29 degrees was a nice spot to chill out. The location of the hotel was great. Next door (connected to the hotel at the rear) is an excellent breakfast and lunch spot, food was really nice and friendly staff. The hotel was on a street with a few street food vendors and several restaurants. There is also a 7-11 convenience store nearby on the corner and an XXO store too. If you walk down a side street (come out of the hotel, do a left then take any left) it’s a 10/15 minute walk to a large supermarket. Yes I would stay at this hotel again.
Ofelia
January 4, 2025
Nice
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Luggage storage
Billiards room
Restaurant
Airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
Front desk (limited hours)
Languages Spoken
English
Spanish
Food & Drink
Room service
Public Areas
Elevator
Smoking area
Health & Wellness
Billiards room
Gym
Massage room
Public baths
Cleaning Services
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: 07:00–12:00
Front desk hours: [Mon-Sun]08:00–20:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2017
- Number of Rooms: 14
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.