The staff was wonderful to deal with. They were completely booked and appeared to be overworked and a little stressed. With full capacity they probably needed additional hands on deck and not all guests were easy to deal with (I witnessed a couple). We ran out of towels and wash rags, understandably it was hard for just a couple of workers to keep up with. No towels at the pool due to so many people. My room was clean enough, but the plumbing couldn't keep up with everyone in the hotel. Commodes wouldn't always flush, shower would only work on the absolute hottest setting. The bathroom had no ventilation, so that was a definite negative to be steamed out of your own shower. House keeping never showed up to take dirty towels or put new trash bags in, I did put trash out by the door so it would be collected, so it was quite obvious we needed some attention. I will say the beds were very comfortable and the sheets were SO soft! I absolutely loved those! The rooms were good size! It was nice not to be cramped in the room! It was a convenient location and easy to find. Parking was not the easiest due to the max capacity, not everyone parks in the lines! I always had a parking spot, just had to make a loop. It's not a bad place to stay. I do think a lot of the minor problems we had were circumstantial. I'd likely stay here again, but not sure I'd would be my first pick, either.