Residence Inn Tulsa Downtown

Very clean room! Pillows were uncomfortable but most hotel pillows are. We thought there was going to be reception because online says they do a manager's reception with snacks and food Monday though Wednesday. So you guys might want to update that. So we ended up going out for dinner then over to The Mark. The pool was very cloudy but still did the job of cooling us off. Staff was very nice as well.

I've stayed at the Residence Inn Downtown Tulsa a twice now, for business, and it continues to stand out—not just for the comfort of the property, but for the people who make the experience truly memorable. This visit, I was upgraded to a 1-bedroom suite thanks to my Ambassador status, and it was a very nice surprise. The room itself is spacious and well thought out, especially by Residence Inn standards. Having a separate living area, bedroom, and a full kitchen with an oven makes a big difference when you're staying more than a night or two. But the real highlight of this stay was the front desk agent, Betty. Not only did she remember me from my previous visit, which is a rare and welcome kind of personal touch; but she also went way above and beyond during this trip. I had to handle something off-site overnight and ended up losing track of time. The next day was checkout, I was still off-site and I hadn't yet extended my reservation and the hotel was fully booked. I spoke with Betty who took it all in stride. I explained the situation once, and she said she’d take care of it. True to her word, later that day I received a simple text: not only was I still booked in the hotel, I was staying in the exact same room. No long back-and-forth, no hour-long phone calls, just proactive, thoughtful service. This is what brings guests back. Not the size of the TV or the toiletries in the bathroom, but genuine, problem-solving hospitality from someone who actually cares. Betty delivered the best customer service experience I’ve had—period. If you're considering a stay in Downtown Tulsa, Residence Inn should be on your list. And if you’re lucky, you’ll get to meet Betty.

The hotel is located at a decent downtown location, walkable to the arts district. It has a much classier lobby than most Residence Inns, and the staff were helpful. The breakfast selection was better than most similar hotels. It has its own outdoor parking lot. Check in advance to see if it will be full. You can't reserve a spot, but we had no problem. Pull up to the lobby (10 minute parking) and check in first. Your room key will let you into the lot. Our room was nice. Only downside was that Max didn't work, but we noticed that at other Marriott hotels on the same trip.

I would definitely stay there again

Friendly staff, simple parking , convenient walk to BOK Center.

This hotel is just a few minutes away by walking to the BOK center. Great for families.