Zoé’s Paradise Waterfront Hotel

The staff, from the moment we arrived until the moment we left were fantastic, friendly and went out of their way to be helpful. The hotel in general and room were really clean and this extended to how the property itself looked. Comfortable bed with linen replaced daily, shampoo & body wash provided but bring your own toothbrush and razor. The location is in central Tuk Tuk along a waterfront lined with accommodation options and a few places to eat, so right in the middle of what little there is to do in that area. Breakfast was either buffet-style or pre-ordered a la carte, both very good in terms of variety and quantity. The rooms facing the lake have either a great view or some view, depending upon whether-or-not the room you end up with has one of those artificial Sumatranese high pitches in front of it; if you want an unobstructed view, best to contact the place directly and ask. Now, if your room doesn't face the lake, you get to look at a hillside. Tea and coffee making facilities are provided in a communal area on each floor. There was nothing we didn't like about Zoes but there are 4 floors of accommodation (the ground floor is restaurant and pool access), starting at level 2, with reception on the 3rd floor, putting it on the same level as the "main", and only road that runs past the back of all the hotels in that area; there is no elevator and the stairs one must use are quite steep and covered in high gloss tiles, so be very careful, especially if your walking is compromised. This has nothing to do with Zoes, but because the road around the island was, when we were there, partly washed-out in 2 or 3 places, the only way through is on motorbike, should you be in a car you can get so far and will have to turn around and go back the way you came.

Our Family Christmas spent at Zoe's was excellent. Staff friendly, rooms clean and breakfast included was very good. I would definitely stay again. Pool was relaxing and kids enjoyed fishing and hailing jetski for rides from the jetty. Staff at reception always available and able to help organise transport and tours. Location and view from room great.

My superior room at high floor was facing the beautiful lake Toba and the pool. The room is clean and spacious enough for a couple. The resort is well kept and clean, and the staffs are cheerful and helpful. The breakfast is great and the cafe faces the nice pool and lake. Highly recommended!

This hotel was the break we needed after a jungle trek in bukit lawang. It was really clean and confortable, a large bedroom with a terrace and a european style bathroom. The staff was adorable, always available to help you. The hotel proposes several activities like renting a scooter, banana boat, jetsky, etc. which was pretty convenient (+kayaks from the hotel are free). There was almost nobody in our hotel in mid-september, we had the swimming pool only for us. And breakfast is really great, a lot of choice!

Thank U very much for a really nice and pleasant stay! We loved it all... the rooms a very nice, the staff are so sweet and helpful and we loved the location. The ferry dropped us of directly at hotels small habor, really a great service. Nice food and good facilities! Thank U very much, hope to see you again!