Latest Reviews for Tucson Hotels

The Kennedy Tucson, SureStay Collection by Best Western
2.9/527 Reviews
I've stayed in some questionable hotels and have never taken pictures. This was so bad I had to make the effort in hopes of saving others from our experience. For the sake of your wellbeing, stay away from this place. My teen daughters (12 and 14) and I stayed here for two nights. One bed in a room that size would have been “cozy,” but two queen beds made the place cramped. The bathroom was beyond dirty, beyond tiny, and needed recaulked. Whoever oversees maintenance should be fired as they have no clue as to what they are doing…or maybe they do but just don’t bother/care...or maybe the management just doesn't care. Check out pictures of the front door. Out of plumb, poorly framed door, and just ridiculous. I'm glad I was paying my own utility bill. You really can’t see in the second pic just how dirty the wall by the front door, but you can see how the switch cover was too small for the hole created. This was the case for nearly all switches and outlets in the room, so it looked like a black line outlined all outlets. Made it look dirtier than it was...like that was possible. Motel personnel was grumpy. I always felt like I was bothering people at the front desk (and I only dealt with them for check in and check out). Clientele seemed bottom of the barrel. I made sure we were in the room by dusk. Next door neighbor walked her unleashed pit bull around the grounds like it was her property. Although they were still advertising the continental breakfast when I booked the room, nothing was provided in the morning. Other hotels will provide a brown bag breakfast during this virus lock down. I don't care how low their prices go (and I'm always a sucker for a good deal), I would never stay here again!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.