SaPa Retreat Condotel

Good room, good view of mountains and valley below, close to funicular, reasonably quiet…Except when funicular is running or when there are large groups staying there who go tromp up and down metal staircase thumping/drumming up and down thru the night. Food was VERY basic, Asian fair. Service was abysmal, absolutely abysmal, do not expect any service a you will be fine. They won’t get up unless they have too, they won’t look away from their phones, they won’t bother, unless you bother them, most times, it wasn’t worth it. I think they must all be sick to death of looking at or serving tourists/foreigners. Tours (trekking) provided were interesting, some muddy harder going, but also a lot of long walks on road with vehicles/traffic. Overall not very impressed with this selection, I’ve heard worse about other places in SA PA., But I don’t want to let anyone believe this is anything more than a VERY BASIC EXPERIENCE.

This hotel is owned my the most welcoming owner. The room is very new and well decorated as shown on the hotel website. The bathroom is spacious and clean. We love hot shower here because it is truly hot and water is strong. The hotel owner also can give you useful info about places that worth visiting. She also can manage the taxi and transportation for you to travel from Hanoi to Sapa and from Sapa back to Hanoi. That means you do not need to contact an addition agency. Everything can be managed and suggested by the hotel owner. I did not realize that she can do all of these things because I did not carefully read her message sent to me. The view from the balcony is so beautiful. You definitely feel fresh when you see it. Overall, my family and I got the best experience at Sapa Retreat Condotel. As other hotel staffs did not work on Tet holiday, breakfast (Pho or bread and eggs) was prepared by the owner. Pho was so good. She put the best of her effort to make us feel at home. Thanks for the owner for her friendliness and kindness.