Name: Lake Toya Tsuruga Resort Hikarinouta
Address: Sobetsu, Japan
Rating: 9.4

Japan

Kushiro

Chitose

Sobetsu

Sapporo

Abashiri

Nanae

Our third times staying in this hot spring hotel in Lake Akan! Very good services offered, and great choices of food both in breakfast and dinner!  Our room overseeing the great view of frozen Lake Akan, and we greatly enjoyed the room facilities during our three nights stay!  Will come again …

The overall feeling is good. There is a pier right outside the door, where you can take a boat. The hotel has hot springs, and the room is relatively spacious in Japan. The only drawback is that the parking lot is far from the hotel. You have to take the hotel's shuttle bus. We forgot to take water when we got off the bus. The hotel room does not have water. The hotel buffet we had in the evening may be a bit salty. My family and I woke up thirsty at around 1 a.m., and our throats felt like smoking. There was no water in the room, and we couldn't get it from the car. In the middle of the night, we found a corner on the second floor and found a self-service vending machine. We bought two bottles of water and solved the problem. It's been almost half a month since we came out, and this is the first time we encountered this situation. We joked that it was good that we didn't scare anyone in the middle of the night. Remind friends who are going to stay here to remember to bring water to the room, be sure to remember!

I booked a month in advance and noted that I wanted a room on the third floor or above, but they still arranged a room on the third floor. I asked why! Answer: It was fully booked for several months, so I was skeptical! The service is really good. They even arranged a car to take me to the station this morning. The breakfast and dinner are also very nice! The room has a private hot spring bath, as well as a stereo and CD. The overall feeling is quite good! There is a coffee machine next to the smoking room downstairs. I take a few puffs of coffee every day after brewing it, which is great!

From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity.

Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence.

Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled.

Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze.

As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional.

The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship.

Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight.

For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.

The hotel facilities are great, one night and two meals, no need to leave the hotel at all. The children's food is super delicious! Other flavors are different. The body lotion and face cream used are very useful, and I took one as a souvenir when I left. The park is opposite the hotel, which is very good to visit. The overall price of 10,000+ feels worth it.

Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful!

Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. 

Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. 

Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that.

Tsuruga Group

Columbus

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