Guest User
February 9, 2025
I definitely would not recommend this hotel, especially to those with children!
The food was delicious, and the staff were kind to children, which was nice.
The rooms were also spacious, and there was a hot spring, so I was very satisfied!
However...
(It's a little hard to see) A large shard of glass, as shown in the attachment, fell into the room and I hurt my foot.
I told the front desk staff that glass had fallen and I had hurt my foot, and asked for a band-aid, but they only said, "We only have one band-aid, but please have it if you want." This hotel does not seem to offer any concerns about injuries or apologies.
This time, only an adult stepped on it and was injured, but
if a child accidentally eats it or steps on it, it can lead to serious injury.
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