The City Inn

This was the only pub we could get into on Christmas Eve in Truro. I wonder why? Staff disinterested. No fire in the grate! NO crisps in stock and completely undrinkable beer! My husband had a pint of tribute to start with, which was cloudy - not right, but not too bad. We were intending to stay for another because the children were playing pool but, having asked for tasters of 2 of the alternative beers, both of which were equally cloudy - we left without having another. So many small things they could do to make this a better experience, but surely a pub should at least be able to keep one decent ale? Now we know why there was no-one (literally) in there and I’m afraid we won’t be returning either. Couldn’t be more disappointing.

Parking, went inside to ask if there was parking and although he wasn’t busy he kept walking off. Not welcomed at all, didn’t even ask for our names. Was told if there was no space on the cobbled front where people go to smoke then there is no where and did not suggest anywhere else he just walked off! Unfriendly not welcomed, didn’t even say hello just told breakfast is between 8-9am in the bar and our room was room 3 upstairs. Downstairs stank of dogs and like a urinal. Don’t get me wrong I like dogs but it stank! Stairs were very very steep so difficult to get up and down. Room was ready but no keys available to start with. Given key to room and outside door as no one there at night but not given any information on who to contact in an emergency or what to do in case of fire etc Room was very dark and dingy and again smelt of dogs. Dead flowers displayed in room, filthy windows. No access to drinking water or to make a hot drink other than from the bathroom and Sette stained No mattress protector on bed En-suite stank of wee, had to clean it before using it and toothpaste in sink. The door didn’t shut properly and the lock didn’t work. Complimentary bottles in bathroom had been used Toilet was obviously blocked as just doing a wee the water came to the top when flushing so by the morning was completely blocked. Also toilet seat plastic was lifting off. Had to sleep in clothes with blanket from the car and coats because bedding just smelt and felt dirty and the room was very cold. The noise from the road was very loud as windows are in such bad condition and you could hear every movement from the room next door and the hallway. Tried to book somewhere else as that bad but only place available wanted £214 and we just don’t have that money. Breakfast was had by my husband but not myself as just felt sick with the smell downstairs Didn’t feel welcome or able to complain as very unwelcoming My husband told him in the morning that we wouldn’t be there on the Saturday night due to me being unwell and he just grunted at him at few times and walked off Felt so I’ll in the morning had to return home, not that we were planning to stay there ever again and wouldn’t be surprised if it turns into covid as was just filthy.