Guest User
November 19, 2024
Our friends have been to other Sandals resorts before and have shared their experiences which were mostly good which inspired us to try the chain for ourselves. We choose Grenada because it was supposed to be a mix of a smaller resort without too loud of a party vibe and included scuba diving trips. We also chose to stay in a butler room because we heard that the convenience provided was worth the upgrade. The resort very much met our expectations. It was a short 5 minute ride from the airport. An extremely consistent theme of this resort is that all of the staff are very friendly, helpful and positive. The people seem genuinely happy when interacting with each other and the guests and it creates a very inviting and relaxing environment. I never once encountered someone that was too busy, or seemed too stressed, or otherwise having a bad day. We were introduced to our team of three butlers on the first day. Our butlers were Antonio, Glendon and Mikhail. I can't say enough good things about these three gentlemen. They were each easy to reach via the cellphone provided to us upon checking-in and always picked up. No matter what we asked for, they took care of our requests. Whether that was asking them to bring breakfast or dinner to our room from multiple restaurants or tracking down a pregnancy pillow for us. They made sure to ask about our plans and made reservations in advance. All of our dinner reservations were pre-made and we never had to look or wait for a great spot by the beach or the pool. Our butlers made sure that all we had to worry about was relaxing. They were also very proactive whether that was bringing us food to the beach, drawing us a bubble bath or restocking the bar in our room. Antonio is particular was always ready wait on us and his humble nature made him feel almost like a family member taking care of you. Glendon was very personable and let us get to know him and the culture of Grenada on a personal level, something we yearn to understand on all our international trips. Lastly, Mikhail was always very courteous and eager to make sure we were not wanting for anything. A salute to these gentlemen walking around in full suits while serving with a smile. The restaurants were versatile with many cuisines and there was always something open so never felt hungry. We beach and pools were excellent. The beach in particular has a man-made cove that only permits gentle waves to enter. The water was warm and clear.