Happy Trails West Inn

The owner helped us settle in, and we were very happy with our stay. 10/10 would stay there again. Good parking Clean and big room Good view

When we arrived, it smelled like a fish kitchen of fried fish and loud music was blaring from the family who lives in the same building. We asked our contact by email if we could shorten our stay, if he would be willing to give a refund, and if we could possibly change rooms due to the unpleasant smell (even after 20 minutes with the door and balcony door open, the smell was still unbearable). He offered us another room, which we gratefully accepted. We packed our bags and came back to ask if there was anything else he wanted to do. He looked at us so angrily with a look that said: What do you still want here, get out of here. He offered to refund 50% of the price for the two nights we wanted to leave early because we didn't feel comfortable. We thanked him and made the request via Booking, as he had expressly requested. He declined. We contacted him, made another suggestion, and received no response. We made a second request through Booking, which he again rejected. He also refuses to respond to Booking itself, which we asked for help. He was no longer reachable, and we have never seen our money again.

Everything upon arrival was exactly as advertised. Bed was very comfortable with quality bedding. Checkout was easy, with no surprises. Bonus of five inches of snow on checkout day made for a winter wonderland!

Very nice. Quiet. Loved the store in town!

Very difficult to find property at night. GPS sent us to correct address but property did not look like photo sent with confirmation. The picture was taken from different angle than could be seen from the road. We drove past property two times before calling for directions. The owner stayed with us turn by turn until we reached the property but was quite condescending about our unfamiliarity with the community and its grid layout. Our TV/remote did not work and TV could not be turned off. We had no wifi password. Our shower did not work although water was accessible through tub faucet. Owners were unresponsive to emails and texts. I received one email answer about number of reservations made but none regarding my questions of which room (different prices) and if our reserved room had prepaid for breakfast. We waited at property until stated breakfast time to discover the answer. Apparently, it was "no" since no breakfast prep occurring as we loaded the car. Our actual invoice was for room reserved that did not prepay for breakfast. If we had known this before breakfast time, we could have departed over an hour before we did. Texts gave check-in procedure but no responses came from our replies with questions. Positives of the property: quiet, very clean room, nice grounds, and beautiful view, did not compensate for negatives. Given my earlier experience with owner while lost, I did not report the issues as they arose. I do not recommend Happy Trails West.

Lovely little spot. So cozy and comfortable. Only stayed one night but it was perfect for what we needed!