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Home Hotel Aurora Reviews

Home Hotel Aurora

Sjøgata 19-21, Tromso, Troms, 9291, NorwayView Hotel Details
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Home Hotel Aurora Guest Reviews

4.3/5
Very Good
132 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(132)
Positive reviews(31)
Reviews with photos/video(8)
Great location(10)
Awesome stay(7)
Great service(5)
Negative reviews(1)
Sheereen
Compact Double Room
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 7, 2024
A hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
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Yoke Keong
Standard Room
Stayed in Sep 2024
Couples
15 review
5.0/5
Outstanding
Posted on Oct 2, 2024
This hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
David Spence
Compact Double Room
Stayed in Jan 2025
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 28, 2025
An endless amount of food is included, which contrary to popular word of mouth was quite tasty, rooms were adequate and warm. Located close to most northern McDonald’s and heart of city center.
Loll
Compact Double Room
Stayed in Nov 2024
Other
48 review
4.0/5
Very Good
Posted on Nov 15, 2024
The hotel entrance is bit hidden. But the staff and the equipments are good.
Pei
Superior Room 1 Double bed
Stayed in Jan 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The hotel's staff deserves a special mention for their exceptional service. Each staff member I interacted with was friendly, knowledgeable, and went out of their way to ensure my stay was as comfortable and enjoyable as possible. Their recommendations for local attractions and eateries were invaluable.
JunXiang97
Compact Double Room
Stayed in Nov 2023
Couples
7 review
4.7/5
Amazing
Posted on Nov 30, 2023
Room was slightly small, but great value for money as there was bfast, tea break and dinner provided throughout our stay.
Guest User
Compact Double Room
Stayed in Jun 2024
Solo travelers
2 review
3.7/5
Posted on Jun 13, 2024
the power outlet should be improved.
RickGoud
Superior Room 1 Double bed
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Simply great! Rooms are nice and clean. Staff very helpful and friendly. Food is really great! And the location is brilliant too! Again and again!
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Guest User
Compact Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The location is convenient, close to the seaside, and there is a bus stop within a minute's walk. The gym on the 5th floor of the hotel has a great view. You can also reserve an open hot tub and steam room for a fee. Breakfast, afternoon tea and dinner are included, which is delicious.
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Guest User
Compact Double Room
Stayed in Oct 2024
Couples
3 review
1.0/5
Posted on Oct 8, 2024
This is an outrageous hotel. 1️⃣ The service staff has a very bad attitude. We arrived at 2:45 and could not check in at 3:30, and other people who arrived later than us had already checked in. They said that they could not clean all the rooms before 3 o'clock, and the service staff had a bad attitude and refused to urge the cleaning staff to clean our room in advance. I reasonably suspect that this hotel discriminates against Chinese people. 2️⃣ The cleaning was not thorough. In the middle of the night, two shoe prints were found on the bed sheet. 3️⃣ There was nothing in the room. Not to mention the small room, the window was directly opposite the building opposite, and the curtains could not be opened at all. Moreover, the hotels we stayed in other cities in Norway all had disposable slippers, but this hotel had nothing. 4️⃣ I got up at 3 o'clock in the middle of the night to catch a flight and wanted to take a shower, but the hot water didn't come for a long time. In short, this hotel is very bad ⚠️ and suspected of discriminating against Chinese people. Don't come here
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Guest User
Standard Room, 2 Twin Beds
Stayed in Oct 2024
Travel with friends
14 review
3.8/5
Good
Posted on Oct 5, 2024
The location is very good, close to the shore, and it is very convenient to go to the airport by bus. You can eat breakfast and dinner in the hotel, saving a lot of time and money. The disadvantage is that the room facilities are old and not cleaned every day. I told the front desk in advance but it was not cleaned.
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Carlos
Standard Room, 2 Twin Beds
Stayed in Jun 2024
Couples
12 review
4.5/5
Great
Posted on Jul 3, 2024
I was in this hotel two months ago. They didn't charge me for hotel parking. I came back again a few days ago and now apart from collecting it there was no room. I had to go to a Public Parking and pay an extra 350kr. I felt cheated.
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Sherrrrry
Standard Room, 2 Twin Beds
Stayed in Dec 2023
Travel with friends
22 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The breakfast food was good, the location was good, and the refreshments were good. I didn’t try dinner. Those with Aurora tours at the reception are very convenient. The only drawback is that the room card cannot be photographed. Every time the room card opens the door, sometimes it cannot be connected and has to be handled at the reception desk. The sound insulation is a little bit different.
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Shichengji
Compact Double Room
Stayed in Dec 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The location is excellent, only a three- to five-minute walk from the event center and one minute from the bus station. The front desk restaurant and room service staff were very friendly and helpful. The room is not too small for this city and the bed is a bit soft. The most commendable thing is that it includes breakfast, dinner and afternoon tea, which are served for a long time. There is basically no need to go out to eat in restaurants. Especially when you come with friends, you can eat in the restaurant at your own pace, saving a lot of time. You know During the peak tourist season, it takes a long time to wait for a seat at an outside restaurant to order a meal. The variety and taste of the food are pretty good. The hotel is right outside the pier with beautiful scenery. It is a highly recommended hotel.
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Wanwujiekezha
Superior Room 1 Double bed
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 12, 2024
The hotel is located right next to the urban marina. Dinner, breakfast and afternoon tea are available. There are not many varieties for dinner and breakfast. There is self-service coffee and tea available in the hotel lobby. A kettle and disposable slippers are provided in the room.
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