Quality Inn & Suites Traralgon

Location: The hotel's location is convenient for sports tournaments and close to town, making it a good choice for events and easy access to local amenities. It's generally quiet, providing a peaceful environment.

My husband booked this accommodation before I had a chance to read the reviews. What a real disappointment this accommodation was. We spent the night in Unit 21. There were just so many things broken in this room. There was so much maintenance needed in this room to fix up the many items that either needed to be fixed up or replaced. After a long day of travelling (on a road trip holiday) I was really looking forward to a nice relaxing warm shower. Well on entering the bathroom I first noticed the mismatched bathroom taps on the hand basin. There was also a broken drawer handle on the top drawer of the vanity unit. The basin plug was so badly perished and it really needed replacing. The towel rail had been badly fixed onto the wall (looks like it had fallen off the wall at some point and they had tried to reattach it) and the towel rail wwas also broken on one end. Then the fun began in the shower, warm water for just about 1 minute then after that there was only cold water. There was no hot water at all. As I already had shampoo on my hair I had no choice but to stay in the cold shower and rinse it off with cold water. Again there was no hot water when my husband had his shower in the morning. Getting out of the shower then presented another problem, the door handle was broken off and no longer there. As for the other broken things in the room such as the foot press on the rubbish bin was broken off, the remote for the air conditioner wouldn't fit into the holder on the wall. There were no shelves in the fridge and the freezer door was frozen solid shut which didn't allow us to put our ice pack into the freezer. The shelf above the very old and yellowed colour microwave was also broken. The door chain on the front door was broken and missing and the door lock on the sliding door was also broken. It didn't allow for a very restful sleep on the very hard mattress knowing that the door chain and also the lock on the sliding door were both broken. Checking out previous Trip Advisor reviews on this accommodation we found another review from October 2024 about the exact same unit number that we had spent the night in - Unit 21. These exact same problems/issues were also addressed in this review from October 2024. So in the 12 months since that review nothing at all had been done to address these maintenance issues. On a positive note - we had a meal at the restaurant there and the meals were really nice and very plentiful. We noticed there were a lot of tradies staying at this motel accommodation and I do feel that they really do cater more so for them rather than the holiday travellers.