ibis styles Trani

每次都是住這裏，前台人員態度很好，住多了，熟悉，房間安排也不錯。主要離火車站方便，歐洲打車太貴，所以坐火車首先這個酒店。拖行李過去也就5分鐘左右。

交通方便 火車站出來後左轉 大概6分鐘就到酒店。工作人員很熱情。

I am baffled by an episode that happened in the structure but above all by the response given by the hotel manager both personally there in the structure and following a review made on the site. we booked for one night with breakfast and sent an email to guarantee a "normal" service being celiac. arrived at the facility (very dated and not at all clean) I again underlined my now well-known allergy in 2023, guaranteeing not to worry. well, arrived in the breakfast room I look around but there was absolutely nothing that had gluten-free typing if not unripe fruit and jam to eat with what???? the dining room staff was in great discomfort because they hadn't been warned and they brought me a small packet of chocolate biscuits that not everyone can like! that's all! this is my paid breakfast like everyone else! clearly I complained about the inconvenience and I also felt attacked by the manager, emphasizing that the structure is not 5-star! meh! now a common person with celiac disease must essentially book a 5-star hotel? it was enough to say SORRY! instead he saw fit to reply to my review with a thrilling lie! she accused me of doing it to get a discount!! but what discount? but is it possible that they hand over an IBIS structure to such a superficial person? a nice bath of humility and just when you feel you've arrived the surprise question arrives! ...without sensitivity.

Excellent location very effective service varied and plentiful breakfast overall excellent experience

Struttura vetusta, fuori e dentro, compreso l'odore. Stanza altrettanto vecchia con bagno improponibile. Carta da parati sporca e macchiata ovunque, bagno dotato di ventola rumorosissima senza possibilità di spegnimento, asciugamani sporche, doccia terribile con evidenti segni di acqua non pulita, puzza terribile. Terrazzino dove non era possibile uscire con regalo di animale non meglio precisato morto. Evidente rumore di ferrovia durante tutta la notte. Colazione terribile, con muffa sui cornetti, infatti siamo stati costretti a farla fuori. Da evitare assolutamente