cmchughgw
May 7, 2024
Unfortunately, the higher hotel management ignored my do not disturb sign while I was on night shift, did not apologize for waking me and cutting my sleep for the day extremely short, and being overall aggressive about cleaning the room. I had to tape notes to the door to avoid being disturbed despite Crystal putting internal notes on my room files. It was unacceptable to ignore a do not disturb sign so aggressively. The housekeeping service aggressively knocked, was trying the door, and someone called the room which eventually woke me up. Everyone was extremely combative that day (5/16) about getting in to clean. I still do not understand why they had to wake me up because my colleagues rooms were not cleaned.