Novotel Toulouse Centre Compans Caffarelli

Very good location. Hotel surrounded by a garden. Clean air and the smell of flowers. Rooms spacious, comfortable bed.

Very well placed in a quiet area, located just behind the Compans Caffarelli park and the Japanese garden. Toures amenities close to the hotel on foot: metro 5 minutes walk, shopping center, bus, Canal du Midi a few minutes away and if you come via the ring road it's a few minutes drive from the ring road exit. The hotel is very clean, the room too. The staff is very friendly and smiling, especially the front-of-house manager of the hotel restaurant. Restaurant: it’s a shame that the choice on the menu doesn’t change more often. Sinn good fresh produce, and hearty dishes. The huge Caesar salad, magnificent, excellent and very well presented. Excellent bedding And no noise from the hallway or from the bedrooms A small downside with the TV channels: no access to all the channels when we were there and as it was the weekend the person who takes care of it was not present

The person at my check out was really disrespectful, aggressive, inconvenient and spoke badly 😣. she chased us down the hall before check-out time, supposedly we were trying to escape without paying the bill for breakfast the night before (just a croissant and a coffee, by the way) I explained to her that I was just doing a lap !!! She didn't want to, she was hounding me, it looks like she knew me from the start. Customer service to review because frankly 0/100 this level they have no respect.

Buona struttura Ottimo hotel. Parcheggio a pagamento. Colazione molto buona. Unica nota stonatissima: servizio laundry che, nonostante dicano sia in 24 ore, in realtà viene fato a giorni alterni, inutile per chi si ferma 2 giorni. 15 minuti dal centro