Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tortola
Sugar Mill Hotel
No.2 of 4-Star Select Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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Highlights
Free parking
Ideal location
Sparkling clean
Excellent service
Lots to doAmenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Wedding service
Concierge service
English
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.7/10
AmazingCleanliness9.7
Amenities9.7
Location9.7
Service9.7
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Studio
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Tiffany Prestige
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
9.7/10
Amazing
60 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.7
- Location9.7
- Service9.7
Average for similar properties in Tortola
Guest User
June 28, 2025
We had an excellent stay at the Sugar Mill Hotel. Beautiful rooms with ocean views and just the tranquility needed for a vacation. The manager Andrea was very hospitable and always up for a nice conversation. We would definitely recommend guests to go in for the all inclusive if you are just looking at quiet time at the hotel. Their meals are excellent at both the restaurants. We absolutely loved our stay at SugarMill and hope we can come back soon!
Guest User
June 17, 2025
We have visited many places, but this place is special enough to prompt me to write my first ever review. All inclusive package is well worthwhile as it includes airport transfers, land and separate sea tours and , course, all meals and drinks. No buffets here. Dining is truly gourmet. Kudos to the managers Andrea and Rupert and their friendly staff who make it all come together. We shall return to this gem of a place
Guest User
May 31, 2025
Marilyn was a delight to have as our server at the restaurant. Very personable and made us feel at home. Excellent spot-food was fantastic and the service and hospitality was outstanding. If you have a car with good clearance....Smugglers cove was our favorite beach we found in two weeks in the BVI and not too far of a drive....
Marc
May 28, 2025
Wonderful stay at the West end.
Shannon J
May 6, 2025
From the moment my husband and I arrived at the Sugar Mill we were warmly greeted with a glass of prosecco and welcoming smiles. The Sugar Mill is a beautiful and tranquil hotel right in front of the ocean. Everything about our stay was wonderful! The rooms were clean and the beds were very comfortable. Our room was quiet and extremely relaxing. The staff were friendly and very helpful! The breakfast by the ocean was our favorite part of the stay. The food was fresh and very tasty. Service does take a little longer at dinner but the atmosphere is relaxing and beautiful so that made the wait a little easier. We felt very safe and even ran in the mornings along the road in front of the hotel. We loved watching the sun go down every evening in the hammocks on the beach. We would LOVE to go back to the BVI and stay at the Sugar Mill. WONDERFUL stay!
Guest User
May 17, 2025
We spent two nights at the Sugar Mill Hotel before our boat charter in Road Town and are so glad we did! After the taxi dropped us off, we were greeted by Vicky, who ushered us into the bar and offered us a cold glass of prosecco - a perfect start to our vacation. We were shown our room and began exploring the grounds. The room was spacious, clean and beautiful - especially since the bed was covered in flower petals on arrival! We used the pool and had two evening meals at the restaurant — two fabulous meals! Breakfast at the waterfront restaurant was also very well done. The staff was friendly and helpful. Can’t say enough good things about Sugar Mill — we will be back!
Nelson
May 2, 2025
Very nice place to stay, wonderful staff, excellent restaurants
Paul S
April 7, 2025
We just completed our 7th extended stay and definately look forward to our eighth! We've stayed all thruout the Carribean and keep coming back here for all the important reasons. If you want unsurpassed natural beauty, fine, yet relaxed and unpretentious dining, a well managed place staffed by great people and an unbeatable value especially when going all-inclusive look no further. Andrea and Rupert keep everything running smoothly. The on-site chef Bernard has years of expertise creating high quality cuisine. And if you want to buy a villa they'll sell you one. What else could you ask for?
pdesland
April 8, 2025
This is our 8th or 9th visit to the Sugar Mill. We absolutely love this place and will be back again next year. Amazing food, great service, great accommodations. The perfect place to relax. We adore Rupert and Andrea (the managers) and the amazing owners (Dennis and Mary). The staff are superb. All in all, a fantastic experience.
Services & Amenities
Most popular business facilities
Spa
Parking
Free
Luggage storage
Library
Wi-Fi in public areas
Free
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Business Services
Wedding service
Front Desk Services
Concierge service
Luggage storage
Languages Spoken
English
Public Areas
Garden
Smoking area
Library
Health & Wellness
Spa
Hair and beauty salon
Activities
Beach towels
Beach umbrellas
Cleaning Services
Clothes dryer
Accessibility
Handrails on stairs
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 12
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.