Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tortola

Sugar Mill Hotel

Little Apple Bay, Tortola, British Virgin Islands
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Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.Show More
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hotel overview picture
Highlights
Delicious breakfast
Sparkling clean
Free parking
Ideal location
Excellent service
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Amenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Wedding service
Concierge service
English
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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4.7/5
Amazing
Cleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
Landmarks: BVISUPCO
(2.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
4

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Tiffany Prestige
5

Tiffany Prestige

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

4.7/5
Amazing
60 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Tortola
Most Mentioned
AI Summary
Convenient location for exploring BVI islands with easy beach access. Friendly, attentive staff provides outstanding service. Exceptionally comfortable, spacious rooms with luxurious amenities and breathtaking views.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 9, 2025
We spent our 10th wedding anniversary at the Sugar Mill. We had the most amazing time, from the moment we arrived everything blew us away. We stayed on the all-inclusive package, and both the dining options and the included tours far exceeded our expectations. The catamaran tour of the islands was beautiful, we learnt so much about the BVIs and it was a day we will never forget. The day tour of Tortola in the car was also an unforgettable experience and we visited some beautiful secluded beaches and island highlights. The food was brilliant even night, and even after 10 nights we felt like we hadn't tried half of the options on the menu. The drinks included on the package were of an incredible standard, I felt like we were on a wine tasting experience every night! The hotel.is located near long bay, on the quieter side of the island, and we felt so immersed in the Caribbean vibe. The hospitality in the hotel from everyone was top class and there were also other bars/restaurants and short walk away if you wanted to try something different. Can't wait to visit again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2025
We just got back from The Sugar Mill after a 7 day stay. It was our fourth time. Everything was perfect! The food, the service and the weather. We really enjoyed the boat excursion. Rupert and Andrea work hard to make the experience at The Sugar Mill top notch!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2025
We spent a perfect week at Sugar Mill. Our villa was beautiful and spotless. Plenty of room and very comfortable. We had a large patio with lounge chairs and a table. The mini fridge was well stocked and our favorites were replenished as needed. The ice maker was a great touch. The outdoor shower was fun and beautiful. We opted for the all inclusive plan, highly recommended. The food was beyond fabulous with a great variety. Both restaurant settings are very picturesque! The small beach and pool were lovely and relaxing. Some decent snorkeling in front of the resort. All of the staff were helpful, friendly and professional. Andrea and Rupert go above and beyond to ensure a fabulous stay. The boat and island tours were both extremely enjoyable and well organized. We loved the small boutique experience. Tortola is a gem! Hope to return soon!
D‍a‍n‍a
March 1, 2025
The staff were really great and helpful. The hotel was just a bit off the beaten path. The all inclusive is well worth it if you plan to spend most of your time at the hotel.
j‍a‍m‍e‍s
February 27, 2025
Andrea and Rupert are outstanding hosts
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 26, 2025
from the moment we were greeted at the Sugar mill bar, to the time we departed, we were treated as special guests. Rupert and Andrea went out of their way to make our stay special. dinner at the restaurant was excellent, and beat our expectations. Our room was very well equipped and very comfortable with unreal views of the water. we highly recommend the Sugar mill Hotel, and cant wait to return next year. Mike and Debbie Petroff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2025
Hate to set the bar too high but...in this case, I have to. Sugar Mill Hotel is paradise! Setting, staff, food, attention to detail all rate A+. The managers, Rupert and Andrea, are always available and really seem to do everything they can to make sure you have every wish answered. We have had the chance to stay at many top rated places before, but this one really tops the list. AND, the restaurant is everything others have said....great menu, atmosphere and 5* dishes.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
If you want total relaxation, the best food, comfort, seclusion, beautiful surroundings, wonderful people and the most gracious hosts....than go to Sugar Mill! Tortola is a laid back island with no huge hotels or franchise restaurants. Highly recommend :)

Services & Amenities

Spa
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 24
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What is the cancellation policy for Sugar Mill Hotel?

The cancellation policy for Sugar Mill Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sugar Mill Hotel?

Standard check-in time at Sugar Mill Hotel is 15:00-22:00 and check-out time is 12:00.

How far is the Sugar Mill Hotel from the closest airport?

The closest airport is Terrance B. Lettsome Airport, and it is about 38 mins from hotel by car (19.9 km).

About This Property

Nearest AirportTerrance B. Lettsome Airport
Distance to Airport19.86KM
Average Price FromAED1797
Hotel Star Rating4