Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tortola

Sugar Mill Hotel

No.2 of 4-star Select Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.Show More
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Sparkling clean
Excellent service
Ideal location
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Amenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Concierge service
English
Hair and beauty salon
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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4.7/5
Amazing
Cleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
Landmarks: BVISUPCO
(2.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
4

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Tiffany Prestige
5

Tiffany Prestige

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

4.7/5
Amazing
60 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Tortola
Most Mentioned
AI Summary
Convenient location for exploring BVI islands with easy beach access. Friendly, attentive staff provides outstanding service. Exceptionally comfortable, spacious rooms with luxurious amenities and breathtaking views.
E‍r‍i‍c‍a‍V‍a‍n‍B
April 5, 2025
Such a sweet, and comfortable spot. The place is small so you really get to know the owners and other guests. Spending time at the beach bar, the pool, restaurant, or just in our room, it was all very relaxing. The food was delicious and the menu has something for everyone. We were there a week and didn't eat the same thing twice. Would highly recommend the island tour with Rupert. He takes you to all the hidden spots. The massage with Margorie was fantastic. The staff is very friendly.
R‍i‍c‍h‍a‍r‍d‍ ‍S
April 1, 2025
Hotel is ideally set near Apple Bay, with stunning views across to Jost Van Dyke. Booked a 2 night stay to have a complete winddown and the hotel did not disappoint with the quality of the rooms and the exceptional quality of the restaurant. All staff make guests most welcome to make guests feel at ease. We shall return !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2025
A true gem in Tortola. Great staff and hospitality as you wish you would find anywhere in the world. They know how to assist you, even with kids and tell you where the best spots are for your party's interest. They were super helpful in assisting my daughter's Charlotte questions and went above and beyond in finding her solution. Thank you so much for being such a great place.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 21, 2025
Really warm and welcoming location -- and owners/staff. Beautiful (albeit small) beach and pool. Comfortable suite complete with refrigerator, coffee/tea maker, outdoor shower, balcony, and separate bedroom. Made for a special mother-daughter trip.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2025
My husband and I stayed in room 103. What an amazing place! Very clean and well appointed. The view was breathtaking! I love the double glass front doors. At the pool there is an honor bar which is ideal for grabbing drinks for the room. There was a bottle of champagne in our fridge for us. The outdoor shower is so cool! Ate at both restaurants, and both were fantastic. I hope to stay here again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
We recently spent a very pleasant 4 days at the Sugar Mill. It was just the relaxation we were looking for. The room was great. It had a sitting room and a patio and a wonderful open air shower. The food was quite good and service was friendly. The bartenders are very skilled. I would definitely recommend the Sugar Mill.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 12, 2025
It can be difficult to find accommodations in the Virgin Islands. Prices are often higher than in other Caribbean islands, or if they are in the lower tier, the rooms can be bare-bones: adequate, but not luxurious or comfort-focused. Sugar Mill Resort strikes that rare balance between affordability and luxury, feeling like a splurge without the upper-price-range rates. Moreover, they do it while offering a personal and welcoming atmosphere; you get all the benefits and privacy of a hotel stay, but with the warmth of a bed-and-breakfast experience. First impressions can make or break a vacation stay, and Sugar Mill Resort really understands this. Upon our arrival in the early evening (after a very long and stressful day of travel), Andrea welcomed us with gracious hospitality. She had already reserved us a table for dinner, and she checked us in efficiently while we sipped our complimentary Prosecco and took advantage of the cool towels offered. Another staff member brought our luggage to our room and showed us where to find all the amenities. Then we headed back to the restaurant and had our first of three outstanding dinners - every night we tried a different entree and appetizer, and we were never disappointed. (My favorite entree was the fish pie, with a puff-pastry crust. But really, everything was delicious.) Our room was beautiful and spotlessly clean; housekeeping came every morning and refreshed our space. The bottled water, coffee, and ice maker were so useful - we could start our mornings in a leisurely fashion without foregoing our morning coffee. We did add on an island tour (worthwhile!) and a rental car, so we got to see more of the island than just our little corner of paradise. Andrea and Rupert made all of those experiences pleasant and easy. The beach picnic lunch provided with our tour was delicious and decadent, with bubbly wine and dessert included. It seemed that all our needs had been anticipated. We only stayed three nights at Sugar Mill, on the front end of a yacht charter, but it was such a lovely experience that I intend to come back for at least a week next time. What a great and relaxing way to begin a vacation in the BVI! Thanks, Sugar Mill, for exceeding our expectations.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 9, 2025
We spent our 10th wedding anniversary at the Sugar Mill. We had the most amazing time, from the moment we arrived everything blew us away. We stayed on the all-inclusive package, and both the dining options and the included tours far exceeded our expectations. The catamaran tour of the islands was beautiful, we learnt so much about the BVIs and it was a day we will never forget. The day tour of Tortola in the car was also an unforgettable experience and we visited some beautiful secluded beaches and island highlights. The food was brilliant even night, and even after 10 nights we felt like we hadn't tried half of the options on the menu. The drinks included on the package were of an incredible standard, I felt like we were on a wine tasting experience every night! The hotel.is located near long bay, on the quieter side of the island, and we felt so immersed in the Caribbean vibe. The hospitality in the hotel from everyone was top class and there were also other bars/restaurants and short walk away if you wanted to try something different. Can't wait to visit again!

Services & Amenities

Spa
More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 24
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What is the cancellation policy for Sugar Mill Hotel?

The cancellation policy for Sugar Mill Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sugar Mill Hotel?

Standard check-in time at Sugar Mill Hotel is 15:00-22:00 and check-out time is 12:00.

How far is the Sugar Mill Hotel from the closest airport?

The closest airport is Terrance B. Lettsome Airport, and it is about 38 mins from hotel by car (19.9 km).

About This Property

Nearest AirportTerrance B. Lettsome Airport
Distance to Airport19.86KM
Average Price FromPHP26714
Hotel Star Rating4