Sugar Mill Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Tortola
Sugar Mill Hotel
Little Apple Bay, Tortola, British Virgin Islands
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Amenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Concierge service
English
Hair and beauty salon
All amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.7/10
Cleanliness9.7
Amenities9.7
Location9.7
Service9.7
All 59 reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Deluxe Studio
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
Tiffany Prestige
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
9.7/10
Amazing
59 reviews
- Cleanliness9.7
- Amenities9.7
- Location9.7
- Service9.7
Average for similar properties in Tortola

Review summary
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Activities and Excursions: The hotel offers well-organized excursions, including catamaran trips, snorkeling tours, and island tours with champagne lunches. Guests also appreciated nearby beaches like Long Bay and Smugglers Cove for relaxation and activities.

Guest User
August 1, 2025

The views = 5, the rooms = 5 and the grounds and the hotel are also fabulous. The food = 5 and service to match. You feel like you are in the Virgin Islands with an old school flair of years past. The first night here, we decided to eat at the beach bar. We sat with a wonderful view of the ocean and sunset. It’s in a perfect location of all things West End of Tortola.

Guest User
July 19, 2025

Sugar Mill Bliss. I couldn’t have been happier that my “travel creator,” Joyce Burnett recommended The Sugar Mill. I solely relied on her expertise & it was one of my top hotel stays in all my travels. We sat each morning on the lounge chairs on the balcony and sipped the delicious coffee (stocked in our room each day) overlooking the gardens & ocean (just that was blissful). The rooms were spotless, the outdoor shower with stone & garden was something I looked forward to each day. Having a fridge we could use was such a treat (stocked daily with waters & bubbly!). The pool was gorgeous & always clean. Every staff member on that property said hello to us and we felt like we belonged. Andrea & Rupert (the GM’s) were a large part of the reason for our great stay. They were available any time we had questions (for directions & recommendations). They greeted us at dinner and Rupert even sat down with us one evening as we were having a cocktail before dinner. Their food is some of the best we had and we visited nearly every island (and stayed on others). The restaurant (Sugar Mill) is intimate & beautiful as it sits along the water. Walking back to the room after dinner (and not having to drive) was dreamy. The Sugar Mill is a place of dreams.

Guest User
July 16, 2025

After a challenging day of travelling and navigating the windy roads of Tortola, my wife and I were warmly greeted with the bonus of "bubbles" upon our arrival. We were further impressed with the flower petals that greeted us on the bed in the breezy room with gorgeous view. Our hosts helped us immensely with hooking us up for a Day Sail, some Scuba Diving and dealing with a broken down rental car. The Sugar Mill Restaurant was amazing, we had most of our dinners there, as guests we had a standing reservation and breakfasts were at the beach front restaurant Tramonti next to the private beach. We will be returning!!!

Guest User
June 28, 2025

We had an excellent stay at the Sugar Mill Hotel. Beautiful rooms with ocean views and just the tranquility needed for a vacation. The manager Andrea was very hospitable and always up for a nice conversation. We would definitely recommend guests to go in for the all inclusive if you are just looking at quiet time at the hotel. Their meals are excellent at both the restaurants. We absolutely loved our stay at SugarMill and hope we can come back soon!

Guest User
June 17, 2025

We have visited many places, but this place is special enough to prompt me to write my first ever review. All inclusive package is well worthwhile as it includes airport transfers, land and separate sea tours and , course, all meals and drinks. No buffets here. Dining is truly gourmet. Kudos to the managers Andrea and Rupert and their friendly staff who make it all come together. We shall return to this gem of a place

Guest User
May 31, 2025

Marilyn was a delight to have as our server at the restaurant. Very personable and made us feel at home. Excellent spot-food was fantastic and the service and hospitality was outstanding. If you have a car with good clearance....Smugglers cove was our favorite beach we found in two weeks in the BVI and not too far of a drive....

Shannon J
May 6, 2025

From the moment my husband and I arrived at the Sugar Mill we were warmly greeted with a glass of prosecco and welcoming smiles. The Sugar Mill is a beautiful and tranquil hotel right in front of the ocean. Everything about our stay was wonderful! The rooms were clean and the beds were very comfortable. Our room was quiet and extremely relaxing. The staff were friendly and very helpful! The breakfast by the ocean was our favorite part of the stay. The food was fresh and very tasty. Service does take a little longer at dinner but the atmosphere is relaxing and beautiful so that made the wait a little easier. We felt very safe and even ran in the mornings along the road in front of the hotel. We loved watching the sun go down every evening in the hammocks on the beach. We would LOVE to go back to the BVI and stay at the Sugar Mill. WONDERFUL stay!

Guest User
May 17, 2025

We spent two nights at the Sugar Mill Hotel before our boat charter in Road Town and are so glad we did! After the taxi dropped us off, we were greeted by Vicky, who ushered us into the bar and offered us a cold glass of prosecco - a perfect start to our vacation. We were shown our room and began exploring the grounds. The room was spacious, clean and beautiful - especially since the bed was covered in flower petals on arrival! We used the pool and had two evening meals at the restaurant — two fabulous meals! Breakfast at the waterfront restaurant was also very well done. The staff was friendly and helpful. Can’t say enough good things about Sugar Mill — we will be back!
Services & Amenities
Most Popular Amenities
Spa
Parking
Free
Luggage storage
Library
Wi-Fi in public areas
Free

Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front Desk Services
Concierge service
Luggage storage
Languages Spoken
English
Health & Wellness
Spa
Hair and beauty salon
Activities
Beach towels
Beach umbrellas
Public Areas
Smoking area
Garden
Library
Cleaning Services
Clothes dryer
Business Services
Wedding service
Accessibility
Handrails on stairs
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 12
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What is the cancellation policy for Sugar Mill Hotel?
The cancellation policy for Sugar Mill Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sugar Mill Hotel?
What are the check-in and check-out times at Sugar Mill Hotel?
Standard check-in time at Sugar Mill Hotel is 15:00-22:00 and check-out time is 12:00.What are the check-in and check-out times at Sugar Mill Hotel?
How far is the Sugar Mill Hotel from the closest airport?
The closest airport is Terrance B. Lettsome Airport, and it is about 39 mins from hotel by car (19.9 km).How far is the Sugar Mill Hotel from the closest airport?
About This Property
Nearest Airport | Terrance B. Lettsome Airport |
---|---|
Distance to Airport | 19.86KM |
Average Price From | PHP24603 |
Hotel Star Rating | 4 |