The Torridon

Our expections were naturally high when staying at this kind of quality hotel . Unfortunately most were poorly met. How could a hotel of this quality run out of draught lager, prosecco, Sauvignon blanc, burger baps, broccoli, fruit for Pimm’s? How is this possible? Supply chain management has to be very poor, we advise those staying to take their own supplies . The weather was appalling, (not their fault obv) incessant rain and there was little to do apart from brave the wet narrow roads or read ones own books as there were none to borrow . There were wellies and a few macs available to borrow and we guess the scenery was lovely if it hadn’t been raining. We were a group of eight and left disappointed. On departure comments on our thoughts were made privately to the receptionist who dutifully wrote a few sentences down and that was that.

We’ve came here 3 years ago so decided to come back. What’s changed. Not a lot it’s still an amazing location. Needs painting in places which is noticeable. We had breakfast in the main house and one dinner at 1887. Rest of the time we ate in Bo &Muc My feedback is the staff at the Bo & Muc are much more in the ball than the main house. The food in 1887 was lovely but twice we asked the server for another bottle of wine in 1887 and it never appeared. Breakfast felt like hard work. The staff in the main house lacked initiative. We were left waiting to even get a seat despite the server seeing us until the manager gave them a nudge. Asked for toast with my scrambled eggs but it came way after I had finished. Toast was then delivered but no butter, coffee delivered but no milk. Just felt like the 1887 staff are just not thinking. Not the same in Bo & Muc this is a slick operation and the French manager is on it 110%. We were blessed with amazing weather but the glass 1887 restaurant was boiling and no one opened the windows, there were no blinds one couple were actually eating breakfast with sunglasses on and a number of people asked to be moved. I think anywhere else you wouldn’t worry but this is not a cheap please to visit. Service in breakfast and 1887 needs to improve.

A fabulous place to stay and thoroughly enjoyed the experience. The room we stayed in was lovely with fantastic views. We ate in the 1887 restaurant and both the food and service was excellent. It was also really nice walking around the grounds and having a swim in the Loch.